Turf and Commercial Equipment Sales Representative Two Rivers

About the role

Riesterer & Schnell is Wisconsin’s premier John Deere Dealership, serving WI farmers and residents for nearly 100 years. Joining the R&S team means being part of the John Deere legacy, helping feed and clothe the world.

Responsibilities

• Account management within a defined territory and customer base
• Maintain business relationships with customers, identifying their business needs and providing solutions
• Primarily focus on residential, commercial, governmental, and small ag equipment sales, but also generate sales for all equipment lines as needed
• Proactively manage customer accounts, welcoming walk-in and over-the-phone customers at the dealership on assigned days
• Act as a strategic business partner to customers, offering advice on informed purchasing decisions
• Conduct customer site visits to build relationships and identify business needs
• Knowledgeable in customer operations, identifying and delivering solutions to strengthen customer loyalty
• Engage in equipment demonstrations to attract customer interest in equipment lines
• Generate sales opportunities through a consistent sales process, documenting significant customer contacts in the company's CRM system
• Quickly follow-up on customer questions and pursue all opportunities to an outcome
• Act as an internal store contact for all internal whole goods inventory questions
• Coordinate equipment rental, handling pick-up and return, donated use of equipment, and appropriate documentation and paperwork processing
• Update inventory on online platforms and follow up on online leads
• Update equipment and other displays in coordination with current marketing promotions
• Affirm that equipment on the showroom floor and yard is maintained in a clean, neat, and safe manner
• Coordinate pre-delivery of all incoming new whole goods inventory
• Affirm that customers receive proper instruction, warranty information, operating manuals, and anything else needed upon receipt of their equipment
• May participate in the training of customers' employees as needed
• Act as a communication liaison on behalf of the customer to the dealership to address questions and concerns quickly
• Communicate with customers with a high sense of urgency, particularly when addressing customer concerns
• Coordinate with others at the dealership to ensure all deliverables meet customer expectations
• Work within a team culture to provide a positive whole dealership experience to the customer
• Remain up-to-date on product knowledge, incentives, programs, problem solutions, market trends through attending training, new product intro events, clinics, and other learning opportunities
• Maintain work area and vehicles (as assigned) in a clean, neat, and safe manner
• Time worked is split between on-the-road and inside the dealership, requiring flexibility to meet customer needs, including overtime, limited evening/weekend hours during peak seasons
• Represent Riesterer & Schnell and John Deere brands in a positive, professional manner at all times
• Present a positive, professional image in dress and conduct at all times

Qualifications

• Bachelor’s Degree in Sales, Marketing, Business Administration, Agri-Business, or related field required
• Three plus years of sales experience in a related industry required
• A combination of education and experience will be considered in lieu of a degree
• Must have a valid driver’s license and insurable driving history
• Excellent communication skills and ability to work well with people from all levels of the organization
• Strong attention to detail and organizational skills required
• Ability to use a computer and current software programs required

Benefits

Starting wage range is $50,000 base salary plus commission. Hours for this job are Monday through Friday from 7:30 am until 5 pm and a Saturday rotation from 7:30 am until noon.

Schedule

Time worked is split between on-the-road and inside the dealership, requiring flexibility to meet customer needs, including overtime, limited evening/weekend hours during peak seasons.

Pay

Starting wage range is $50,000 base salary plus commission.