Trucking Clerk

About the role

Katzman Produce, a leading produce wholesaler/distributor based in NYC, is seeking a Transportation Clerk to join our team. Our trucker clerks play a pivotal role in daily operations, handling administrative tasks, answering phone calls, and managing back-end organization for the trucking department. The role involves communicating and coordinating with drivers, providing updates to drivers and customers, and advocating for the company while developing customer relationships. Success requires great attention to detail, organizational skills, and the ability to multitask and prioritize. Escalated issues are communicated to the Trucking Manager and Director of Operations as necessary.

Responsibilities

• Perform clerical administrative duties including scanning, answering phone calls, and filing
• Maintain department record-keeping requirements
• Daily upkeep and entry of all daily paperwork from drivers
• Process pre-trip and post-trip paperwork with drivers
• Maintain records for vehicle registrations, license tags, infractions, and EZ-pass accounts
• Monitor and track driver whereabouts on GPS
• Assist with handling driver incoming calls and requests
• Interact with customers in a calm and professional manner
• Provide accurate updates and information to customers when needed
• Maintain and initiate safety processes and procedures as required
• Other responsibilities as assigned

Requirements

• 2+ years of administrative or clerical support experience
• Great communication and organizational skills
• Strong attention to detail
• Spanish speaking preferred but not required
• Previous customer service experience required
• Flexibility in schedule

Benefits

• Experience with a leader in the produce wholesaler/distributor industry
• Internal growth opportunities
• Leadership & Management training
• Comprehensive health & welfare benefits
• Part of a fast-growing, dynamic company
• PTO & Sick Days

Physical Requirements

• Work in an open market exposed to the elements
• Walk in and out of refrigerated warehouses with varying temperatures
• Stand and move around for 8–10 hours per shift
• Ability to lift 50 lbs multiple times a day

Pay

$21.00 – $23.00 per hour

Schedule

Full-time, 9:00 pm – 5:45 am