Treatment Consultant

About the role

It’s A Secret Med Spa is an elite medical spa with locations nationwide that empowers people by elevating their natural beauty through high-performance injectables, lasers, and aesthetics. We want passionate, positive, and polished individuals to join our team and help fulfill our mission of making people feel unstoppable in their everyday lives.

Responsibilities

• Provide exceptional service to our clientele to enhance customer satisfaction, experience, and productivity.
• Perform job duties within the scope of practice under your issued licenses/certifications.
• Work closely with Mid-Level Providers as needed for client care.
• Assist in training peers and new hires to ensure Company standards.
• Maintain strict medical protocols for all laser services, including state regulation, HIPAA, and other regulatory compliance programs set by the Company.
• Maintain a professional, neat appearance and adhere to the approved dress code to ensure an upscale atmosphere.
• Perform laser services, including but not limited to: Laser Hair Removal and Photo-facials.
• Perform aesthetic services, including but not limited to: derma-planning, SkinPen micro-needling with and without PRP, facials, chemical peels, and HydraFacial.
• Perform body contouring services, including but not limited to: CoolSculpting.
• Provide a client-centered customized plan to meet their skincare needs through services, product sales, and treatment recommendations.
• Perform full aesthetic consultations to meet clients' short- and long-term goals.
• Maintain an elite, clean, and organized work/treatment area.
• Assist with unpacking, storing, and managing inventory, including communicating needs to management.
• Ensure charting is accurate, timely, and complete for all client appointments and experiences.
• Attend continuing education as requested by Clinical Management.
• Attend and provide input at team meetings organized by your direct supervisor and clinical management.
• Report client concerns in a timely manner to the Senior Laser Technician, Manager, Mid-Level Provider, and Operations Manager.

Requirements

• High School Diploma or GED equivalency is required.
• Laser Technician license issued by the Department of Licensing is required.
• Medical Esthetician License issued by the State is required.
• Ability to work weekends and have a flexible schedule is required.
• Strong and extensive knowledge of laser, skin treatment procedures, esthetician practices, and medical practice management.
• Ability to self-promote and engage in company social media while meeting guidelines and expectations.
• Understanding of patient/client confidentiality in accordance with HIPAA regulations and company policy.
• Valid driver’s license and personal vehicle for transportation.
• High level of integrity with a strong ethical foundation.
• Sound judgment, problem-solving, and decision-making skills.
• Ability to stand for long periods of time.
• Ability to reach above shoulder height, crawl, kneel, and push/pull up to 50 lbs.
• Working knowledge of Microsoft applications.
• Strong oral and written communication skills, highly organized, and able to work independently with minimal supervision.

Benefits

• Competitive base salary + commission
• Paid time off (PTO)
• Multiple health insurance plans
• Dental and vision coverage
• Employer-paid short-term and long-term disability
• Employee discounts
• 401k retirement plan
• Tuition reimbursement
• Referral bonus program