Treatment Consultant
It's A Secret Med Spa · Scottsdale, AZ · 3 days ago
On-siteConsultingFull-time
Job Responsibilities
- Initiate the sales process by scheduling consultations with new and existing clients, warm leads, and thoroughly describing our services and skincare products with an expert knowledge base and consistency.
- Meet with each new client and give them an overview of our services, create a custom treatment plan to achieve their goals, and ensure they are comfortable and well educated about our wide variety of service offerings.
- Build rapport and close sales with potential clients by explaining product and service capabilities, overcoming objections, and preparing financing contracts with lenders such as Cherry Finance and Care Credit.
- Expand sales within existing accounts by introducing new products and services.
- Recommend and up-sell new services by evaluating the client's current aesthetic treatment processes.
- Partner with location providers and manager to find ways to drive new business into the spa.
- Work with providers to dig into their client books and schedules and help them uncover potential upsell opportunities.
- Comply with all company policies and procedures to ensure streamlined processes.
- Maintain collaborative relationships with peers and achieve results with a win-together mentality.
Requirements, Qualifications, And Experience
- Previous sales experience of 2+ years required.
- Previous experience working in a med spa or aesthetics industry.
- Able to multi-task while being attentive to clients and remaining flexible to the needs of the business.
- Able to work as part of a team and take initiative.
- Enthusiastic, friendly, and energetic personality with a genuine desire to provide outstanding service.
- Must maintain patient/client confidentiality in accordance with HIPAA regulations and company policy.
- Must maintain a high level of integrity with a strong ethical foundation.
- Able to work in spa locations within the immediate vicinity as needed.
- Bilingual is a plus.
Benefits
- Competitive base compensation
- Industry leading commission program
- PTO
- Multiple employer health insurance plan
- Dental
- Vision
- Employer paid short-term and long-term disability
- Employee discounts
- 401k
- Tuition reimbursement
- Referral bonus program