Traveling Ortho Treatment Coordinator (Bilingual)

We pride ourselves in providing exceptional dental care in a comfortable environment with outstanding customer service. Are you ready to be a part of a team and grow with a company that serves people in your community? We focus on the patient total well-being with a special emphasis on a healthy and beautiful smile. We change lives every day and that is why we hire exceptional people.

Responsibilities

• Provide a superior customer service experience
• Accurately prepare consent forms and obtain parental approval before treatment begins
• Confirm patient’s insurance coverage eligibility and update changes
• Handle routine questions about appointments, policies, insurance, and treatments
• Answer questions about the treatment to be performed and any follow-up concerns before and after treatment
• Explain insurance benefits, limitations, out-of-pocket expenses, and financing options to patients and/or parents after the exam
• Explain payment options offered at the practice, such as Care Credit; assist in the application process if necessary, and submit for approval by the provider
• Set up in-house payment plans with the approval of the Practice Manager and debit accounts according to the agreement
• Collect fees per patient’s insurance
• Manage and assist designated practice team members with appropriate payment and insurance processes
• Clean and maintain the front office area/lobby
• Perform any and all other duties assigned by the Practice Manager

Requirements

• Ultimate team player
• Hard worker
• Compassionate and empathetic
• Great organization skills
• Positive attitude
• Willingness to jump in and get the job done
• Professional and friendly demeanor
• Ability to work with all ages
• Bilingual (preferred)
• Able to work long hours or stay late if needed

Benefits

• Health, Dental, Vision, Life, and Short/Long Term Disability Insurance
• 401(k)
• Advancement opportunities

Pay

$13–16/hour

Schedule

Monday–Friday and 1 Saturday a month