Traveling Ortho Treatment Coordinator

About the role

We pride ourselves in providing exceptional dental care in a comfortable environment with outstanding customer service. Are you ready to be a part of a team and grow with a company that serves people in your community? We focus on the patient total well-being with a special emphasis on a healthy and beautiful smile. We change lives every day and that is why we hire exceptional people.

Responsibilities

• Ability to provide a superior customer service experience
• Accurately prepare the consent forms and get parental approval before treatment begins.
• Confirm patient’s insurance coverage eligibility/updates changes
• Handle routine questions about appointments, policies, insurance, and treatments
• Answer any questions about the treatment to be performed and any follow-up questions or concerns that the patient might have before and after the treatment.
• Explain insurance benefits and limitations, out-of-pocket expenses, and financing options with the patient and/or parent(s) after the exam.
• Explain payment options offered at the practice such as Care Credit; assist in the application process if necessary, and submit for approval by the provider.
• Set up in-house payment plans with the approval of the Practice Manager and debit accounts according to the agreement set up with the patient or parent.
• Collect fees per patient’s insurance
• Manages and assists designated practice team members with appropriate payment and insurance processes
• Clean/maintain the front office area/lobby
• Any and all other duties assigned by the Practice Manager

Requirements

• Ultimate Team Player
• Hard Worker
• Compassionate and Empathetic
• Great Organization Skills
• Positive Attitude
• Willingness to jump in and get the job done
• A Professional and Friendly Demeanor
• Ability to work with all ages
• Bilingual
• Able to work long hours/willing to stay late if needed

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short/Long Term Disability Insurance
• 401(k)
• Advancement Opportunities

Pay

$13-16/hr

Schedule

Monday-Friday & 1 Saturday a month