Jobs · Customer Service

Travel Sales Support Specialist

Viyahe · United States · 1 mo ago
RemoteRemoteCustomer Service$63k–$72k/yrFull-time

Viyahe is expanding its remote team with a Travel Sales Support Specialist working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations.

Responsibilities

  • Respond to travel inquiries and gather destination, date, traveler, budget, and preference information.
  • Research approved travel options and prepare clear quotes or proposal information for customer review.
  • Maintain lead, customer, quote, and follow-up status accurately in the CRM.
  • Follow up on open travel inquiries and answer routine questions about proposed options.
  • Coordinate confirmed customer choices with booking or operations teams for accurate handoff.
  • Track sales activity, conversion status, common requests, and follow-up commitments.

Requirements

  • Strong customer communication, sales support, travel research, and follow-up skills.
  • Comfort using CRM, travel, email, spreadsheet, and quote or proposal tools.
  • Ability to explain travel options clearly without misrepresenting pricing or availability.
  • Good organization and attention to traveler details and follow-up deadlines.
  • Professional, service-oriented communication with prospective travelers.
  • A pre-employment background check is required.

Pay

$62,500 - $71,500 per year

This is a full-time, 100% remote position open to candidates throughout the United States.

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