Travel Sales Support Specialist
Viyahe · United States · 5 days ago
RemoteRemoteCustomer Service$63k–$72k/yrFull-time
Viyahe is expanding its remote team with a Travel Sales Support Specialist working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations.
Responsibilities
- Respond to travel inquiries and gather destination, date, traveler, budget, and preference information.
- Research approved travel options and prepare clear quotes or proposal information for customer review.
- Maintain lead, customer, quote, and follow-up status accurately in the CRM.
- Follow up on open travel inquiries and answer routine questions about proposed options.
- Coordinate confirmed customer choices with booking or operations teams for accurate handoff.
- Track sales activity, conversion status, common requests, and follow-up commitments.
Requirements
- Strong customer communication, sales support, travel research, and follow-up skills.
- Comfort using CRM, travel, email, spreadsheet, and quote or proposal tools.
- Ability to explain travel options clearly without misrepresenting pricing or availability.
- Good organization and attention to traveler details and follow-up deadlines.
- Professional, service-oriented communication with prospective travelers.
- A pre-employment background check is required.
Pay
$62,500 - $71,500 per year
This is a full-time, 100% remote position open to candidates throughout the United States.