Travel Support Specialist
RemoteHunter · United States · Yesterday
RemoteRemoteAdministrative$50k–$60k/yrFull-time
About Our Client:The organization operates in the travel support sector, addressing the challenge of managing comprehensive travel arrangements from booking to post-trip follow-up. It provides clients with coordinated travel services, ensuring detailed and seamless travel experiences through remote support. About the Opportunity:The TRAVEL SUPPORT SPECIALIST role is responsible for guiding clients throughout their entire travel process, from initial booking to after-trip follow-up. This position contributes to client satisfaction by managing reservations, communications, and travel details efficiently, ensuring a smooth and personalized travel experience. Responsibilities:Support clients from booking through post-travel follow-upProcess reservations, changes, cancellations, and special requestsCommunicate professionally via email, phone, and online platformsResearch travel options and destinations based on client preferencesMaintain accurate records of bookings and client informationConduct proactive client check-insCoordinate multiple trips using digital tools and systemsHandle inquiries and resolve issues promptly Requirements:Excellent communication and interpersonal skillsStrong organizational and problem-solving abilitiesCustomer service or travel industry experience is a plusAbility to work independently in a fully remote environmentDetail-oriented, reliable, and deadline-focusedQuick learner of digital tools and booking platforms Pay Range and Compensation Package:$50,000 - $60,000 per year Benefits & Perks:Fully remote work with flexible hours (20-40+ hours per week)Comprehensive training and ongoing mentorshipClear processes and established systemsGrowth opportunities within a collaborative team environment Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.