Travel Sales Support Coordinator

About the Role

JAK Travel Agency is hiring a Travel Sales Support Coordinator to strengthen commercial follow-through across custom cruises, tours, destination celebrations, groups, reservations, and traveler follow-up. This role focuses on travel sales support coordination within group travel operations, ensuring visibility of owners, evidence, and next actions.

The role is working well when commercial follow-through becomes more reliable and repeated failure points are surfaced before they affect customers, partners, or teammates.

Working Strengths

• Use Travel Sales and Client Communication confidently when carrying out travel sales support coordination within group travel operations.
• Apply Account Support without losing track of exceptions, owners, or deadlines tied to travel sales support coordination.
• Document Cruise and Tour Support decisions clearly enough that another teammate can follow the reasoning.
• Use sound judgment around Account Coordination, especially when escalation is required instead of assumption.

Responsibilities

• Own the Travel Sales Support Coordinator workflow by helping the team keep CRM or account notes current.
• Coordinate the workflow by ensuring handoff of confirmed opportunities without losing context.
• Review the workflow by helping the team capture traveler or account requirements clearly.
• Maintain the workflow by helping the team prepare accurate supporting information for quotes.
• Track the workflow by helping the team monitor follow-up dates and open decisions.

Pay

Base salary: $42,000–$62,000 per year.

Schedule

Full-time, 100% remote within the United States.