Travel Sales Coordinator

Shroff Travel is recruiting a Travel Sales Coordinator to work across air tickets, tours, travel products, reservations, customer service, sales support, and travel operations. This is a full-time, 100% remote role open to candidates based in Nashville, Tennessee.

Responsibilities

• Respond to travel inquiries and gather destination, date, traveler, budget, and preference information.
• Research approved travel options and prepare clear quotes or proposal information for customer review.
• Maintain lead, customer, quote, and follow-up status accurately in the CRM across ticketing, tours, and travel sales.
• Follow up on open travel inquiries and answer routine questions about proposed options.
• Coordinate confirmed customer choices with booking or operations teams for accurate handoff.
• Track sales activity, conversion status, common requests, and follow-up commitments.

Requirements

• Strong customer communication, sales support, travel research, and follow-up skills.
• Comfort using CRM, travel, email, spreadsheet, and quote or proposal tools.
• Ability to explain travel options clearly without misrepresenting pricing or availability.
• Good organization and attention to traveler details and follow-up deadlines.
• Professional, service-oriented communication with prospective travelers.
• A pre-employment background check is required.

Pay

$63,000 - $72,000 per year

Schedule

• Full Time
• 100% Remote — Nashville, Tennessee