Travel Sales Coordinator

This is a full-time, 100% remote position open to candidates throughout the United States.

About the role

Fly My Group is hiring a Travel Sales Coordinator to work across group airfare, airline reservations, ticketing, schedule changes, group traveler support, account service, and travel operations. This role is centered on supporting travel sales opportunities, customer follow-up, quotes, and booking handoffs.

Responsibilities

• Respond to travel inquiries and gather destination, date, traveler, budget, and preference information.
• Research approved travel options and prepare clear quotes or proposal information for customer review.
• Maintain lead, customer, quote, and follow-up status accurately in the CRM across group airfare and traveler operations.
• Follow up on open travel inquiries and answer routine questions about proposed options.
• Coordinate confirmed customer choices with booking or operations teams for accurate handoff.
• Track sales activity, conversion status, common requests, and follow-up commitments.

Requirements

• Strong customer communication, sales support, travel research, and follow-up skills.
• Comfort using CRM, travel, email, spreadsheet, and quote or proposal tools.
• Ability to explain travel options clearly without misrepresenting pricing or availability.
• Good organization and attention to traveler details and follow-up deadlines.
• Professional, service-oriented communication with prospective travelers.
• A pre-employment background check is required.

Pay

$62,000 - $71,000 per year