Travel Consultant
Holidays Travel Ecuador (Agencia de Viajes IATA) · Richmond, VA · 4 days ago
RemoteRemoteCustomer Service$53k–$61k/yrFull-time
Holidays Travel Cia Ltda. has a full-time opening for a Travel Consultant supporting domestic and international travel advisory, reservations, itinerary planning, customer service, and travel sales.
About the role
Research and recommend travel options that match customer needs, preferences, and budget. This position is full time, 100% remote, and open to candidates based in Richmond, Virginia.
Responsibilities
- Discuss destination, date, budget, traveler, accommodation, transportation, and activity preferences with customers.
- Research suitable flights, hotels, cruises, resorts, tours, or destination options using approved supplier resources.
- Compare availability, pricing, inclusions, restrictions, and cancellation terms before presenting options.
- Prepare clear travel recommendations and answer routine questions about the proposed itinerary.
- Coordinate selected options with booking or reservations teams and document customer decisions accurately.
- Stay current on supplier information, destination requirements, and service changes relevant to assigned travel products.
Requirements
- Strong customer-service, research, organization, and written-communication skills.
- Comfort using travel booking, supplier, CRM, spreadsheet, and itinerary tools.
- Ability to compare multiple travel options accurately and explain trade-offs clearly.
- Good attention to dates, traveler names, restrictions, pricing, and cancellation terms.
- Reliable follow-through on customer questions and booking handoffs.
- A pre-employment background check is required.
Employment type: Full Time
Work arrangement: 100% Remote — Richmond, Virginia
Experience level: Associate
Pay
$52,500 - $60,500 per year