Travel Consultant
About the role
A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve. For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.
Responsibilities
- Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
- Shares knowledge and expertise from personal experiences and/or education study trips
- Develops long-standing relationships with our members and builds referral and repeat business
- Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
- Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals
Qualifications
- Travel is not just a hobby or a wish, it's your passion
- You must be available to work most Saturdays and some evenings to support goal achievement
- We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
- You are driven by sales and exceeding your goals
- You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
- You have a strong and very comfortable relationship with paperwork and you are very organized!
Required skills
- A high school diploma is required, but we prefer a 2 or 4-year college degree
- You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
- We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment
Training and development
- We offer extensive training to aid you in your career development through The Auto Club University
- Paid educational study trips are available for our consultants to promote career development
- Regular recognition through various company programs and incentives for trips, cash and prizes
Pay
Travel Consultants start at $23.50/hour with structured, hands-on training to build skills and sales confidence. As they progress through a defined ramp-up period and grow their pipeline, earnings increase. Once fully established and meeting sales goals, Travel Advisors typically earn $55,000–$65,000 annually through base pay and incentives, with top performers exceeding $85,000+ in an uncapped commission structure.
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)
- Company sponsored IATAN cards, providing exclusive travel consultant discounts
- Personal travel opportunities at discounted pricing
- Corporate benefits for insurance products
- Quarterly incentives/bonuses for achieving established production tiers