Travel Consultant
About the role
Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel. Shares knowledge and expertise from personal experiences and/or education study trips. Develops long-standing relationships with our members and builds referral and repeat business. Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations. Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identity theft referrals.
Career growth
For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.
Training and rewards
- Extensive training through The Auto Club University
- Regular recognition through various company programs and incentives for trips, cash and prizes
- Company sponsored IATAN cards, providing exclusive travel consultant discounts
- Personal travel opportunities at discounted pricing
- Corporate benefits for insurance products
- Paid educational study trips are available for our consultants to promote career development
- Quarterly incentives/bonuses for achieving established production tiers
Required skills
- High school diploma required (2 or 4-year college degree preferred)
- Ability to pass a comprehensive criminal background check and thorough urine sample drug screening
- 2+ years of successful retail sales or banking experience, or a leisure travel agency background within a goal-oriented environment preferred
Qualifications
- Passion for travel beyond a hobby or wish
- Available to work most Saturdays and some evenings to support goal achievement
- Willingness to travel for training as part of the Travel Consultant Trainee program
- Driven by sales and exceeding goals
- Computer savvy with ability to navigate between multiple systems and web browsers, Microsoft Office, and type at least 30WPM
- Strong organizational skills and comfort with paperwork
Pay
Travel Consultants start at $23.50/hour with structured, hands-on training to build skills and sales confidence. As they progress through a defined ramp-up period and grow their pipeline, earnings increase. Once fully established and meeting sales goals, Travel Advisors typically earn $55,000–$65,000 annually through base pay and incentives, with top performers exceeding $85,000+ in an uncapped commission structure.
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services and more!)