Travel Consultant

About the role

This is a sales-focused role where you'll help clients plan and book travel while building long-term relationships and growing your business through referrals, networking, and exceptional service. Success in this role requires strong communication skills, attention to detail, a customer-first mindset, and a passion for delivering outstanding travel experiences.

Responsibilities

• Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance.
• Create personalized travel experiences tailored to clients' preferences, budgets, and goals.
• Build long-term client relationships through exceptional service, travel expertise, and ongoing support.
• Grow your client base through referrals, networking, community involvement, and business development activities.
• Stay informed on travel destinations, industry trends, and supplier promotions while meeting sales and service goals.

Training & Development

AAA provides comprehensive training in:

• Travel products, destinations, and itinerary planning
• Consultative sales and client relationship management
• Prospecting, lead generation, and business development
• Travel systems, technology, and service excellence

Occasional travel may be required for training and educational opportunities.

Benefits

• Comprehensive onboarding, training, and career development through Auto Club University
• Travel industry discounts, educational travel opportunities, and familiarization trips
• Quarterly bonuses, sales incentives, and recognition programs
• Access to AAA products, member benefits, and professional certifications (when eligible)
• Career advancement opportunities, including future leadership paths
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs