Jobs · Management · Ohio

Travel Consultant

AAA Auto Club Enterprises · Solon, OH · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Let's extract content: Intro: "Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve." That's about the role (description). Could be "About the role". Then "What does a AAA Travel Consultant do?" bullet list: - Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel - Shares knowledge and expertise from personal experiences and/or education study trips - Develops long-standing relationships with our members and builds referral and repeat business - Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations - Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals That's responsibilities. Then: "For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager." That could be part of responsibilities or maybe "Qualifications"? It's about growth opportunities. Could be part of "About the role" or "Responsibilities". Probably part of responsibilities. Then: "We offer extensive training to aid you in your career development through The Auto Club University Regular recognition through various company programs and incentives for trips, cash and prizes Company sponsored IATAN cards, providing exclusive travel consultant discounts Love to travel? Personal travel opportunities at discounted pricing Corporate benefits for insurance products Paid educational study trips are available for our consultants to promote career development Quarterly incentives/bonuses for achieving established production tiers" These are benefits. Then: "Required / Preferred Skills A high school diploma is required You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment" That's qualifications/requirements. Then: "Qualifications, does this sound like you? Travel is not just a hobby or a wish, it’s your passion You must be available to work most Saturdays and some evenings to support goal achievement We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training You are driven by sales and exceeding your goals You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM You have a strong and very comfortable relationship with paperwork, and you are very organized!" That's skills/qualifications. Then: "Remarkable benefits: Health coverage for medical, dental, vision 401(K) saving plans with company match Tuition assistance Floating holidays and PTO for community volunteer programs Paid parental leave Wellness programs Employee discounts (membership, insurance, travel, entertainment, services and more!)" That's benefits again. Then: "Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”" That's about company, could be "About the role" or maybe not needed. Might be considered "About the role" but we already have description. We need to avoid boilerplate: EEO etc. Remove. We need to include sections only if real specific content. We have: - About the role: description paragraph(s). Could combine intro and company description. - Responsibilities: bullet list of duties. - Requirements/Qualifications: high school diploma, background check, drug screening, preferred experience, availability (Saturdays/evenings), travel for training, sales drive, computer skills, typing 30WPM, organized, paperwork comfort, passion for travel. - Skills: maybe separate "Skills" section for computer savvy, sales drive, communication, etc. But we can combine qualifications and skills. - Benefits: list of benefits: training, recognition, IATAN cards, personal travel discounts, corporate insurance benefits, paid educational study trips, quarterly incentives/bonuses, health coverage, 401k match, tuition assistance, floating holidays/PTO for volunteer, paid parental leave, wellness programs, employee discounts. - Pay: not mentioned explicitly. No pay info. So we should NOT include Pay section. - Schedule: mention "You must be available to work most Saturdays and some evenings". That's schedule info. So we can include Schedule section with that detail. We need to avoid filler like "commensurate with experience". Not present. We need to output HTML fragment with headings

for each section. We need to use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information. Let's craft sections:

    About the role

    Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

    Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.

    That seems fine.

    Responsibilities

    • Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
    • Shares knowledge and expertise from personal experiences and/or education study trips
    • Develops long-standing relationships with our members and builds referral and repeat business
    • Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
    • Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals
    • For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.
    But note the last bullet is a paragraph; still okay as
  • with

    inside? We can just put text.

    Requirements

    • A high school diploma is required
    • You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
    • We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment
    • You must be available to work most Saturdays and some evenings to support goal achievement
    • We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
    • You are driven by sales and exceeding your goals
    • You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
    • You have a strong and very comfortable relationship with paperwork, and you are very organized!
    • Travel is not just a hobby or a wish, it’s your passion
    But we might separate "Skills" vs "Requirements". However the instruction: Prefer a few substantive sections over many thin ones. Could combine Requirements and Skills into one section "Qualifications". But we have separate headings allowed: Requirements, Qualifications, Skills. We need to decide. We have content that fits both: qualifications (education, background check, experience) and skills (sales drive, computer savvy, typing, organized, passion for travel, availability). Could make two sections: Qualifications and Skills. Let's do:

    Qualifications

    • A high school diploma is required
    • You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening
    • We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment
    • We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training

    Skills

    • Travel is not just a hobby or a wish, it’s your passion
    • You must be available to work most Saturdays and some evenings to support goal achievement
    • You are driven by sales and exceeding your goals
    • You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM
    • You have a strong and very comfortable relationship with paperwork, and you are very organized!
    But note availability also appears in Schedule section. We could move availability to Schedule. Let's think: Schedule section should contain schedule info. So we can put "You must be available to work most Saturdays and some evenings to support goal achievement" under Schedule. Thus Skills excludes availability. Let's restructure: Qualifications: education, background check, drug screening, preferred experience, training program travel. Skills: passion for travel, sales drive, computer savvy/typing, organized/paperwork comfort. Schedule: availability most Saturdays and some evenings. Benefits: list all benefits. Now we need to ensure we don't duplicate. Let's extract benefits from both benefit paragraphs: First benefits list: - extensive training to aid you in your career development through The Auto Club University - Regular recognition through various company programs and incentives for trips, cash and prizes - Company sponsored IATAN cards, providing exclusive travel consultant discounts - Love to travel? Personal travel opportunities at discounted pricing - Corporate benefits for insurance products - Paid educational study trips are available for

Similar jobs

Travel Consultant

AAA Auto Club EnterprisesWaterville, ME· 1 mo ago
apply on careers.ace.aaa.com

Travel Consultant

AAA Auto Club EnterprisesLong Beach, CA· 1 mo ago
Management$59k–$72k/yrapply on careers.ace.aaa.com

Travel Consultant

AAA Auto Club EnterprisesDel Mar, CA· 1 mo ago
Management$55k–$65k/yrapply on careers.ace.aaa.com

Travel Consultant

AAA Auto Club EnterprisesEl Cajon, CA· 1 mo ago
Management$55k–$65k/yrapply on careers.ace.aaa.com

Travel Consultant

AAA Auto Club EnterprisesMcMurray, PA· 3 mo ago
Managementapply on careers.ace.aaa.com

Travel Consultant

Holidays Travel Ecuador (Agencia de Viajes IATA)Richmond, VA· 2 mo ago
RemoteCustomer Service$53k–$61k/yrapply on tally.so