Travel Consultant

About the role

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

Career growth

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

Training & development

We offer extensive training to aid you in your career development through The Auto Club University. Regular recognition through various company programs and incentives for trips, cash and prizes. Company sponsored IATAN cards, providing exclusive travel consultant discounts. Love to travel? Personal travel opportunities at discounted pricing. Paid educational study trips are available for our consultants to promote career development.

Requirements

• A high school diploma is required, but we prefer a 2 or 4-year college degree
• You need to be able to pass a comprehensive background check and urine sample drug screening
• We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment

Qualifications

• Travel is not just a hobby or a wish, it’s your passion
• You must be available to work most Saturdays and some evenings to support goal achievement
• We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training
• You are driven by sales and exceeding your goals
• You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30 WPM
• You have a strong and very comfortable relationship with paperwork and you are very organized!

Pay

Our Travel Consultants start with an hourly rate of $23.50. After completion of our training program, Travel Consultants successfully meeting sales goals earn on average between $67,300 – $82,300 with the opportunity of uncapped incentives.

Benefits

• Health coverage for medical, dental, vision
• 401(k) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)