Travel Consultant

Position Summary

This is a sales-focused role where you'll help clients plan and book travel while building long-term relationships and growing your business through referrals, networking, and exceptional service. Success in this role requires strong communication skills, attention to detail, a customer-first mindset, and a passion for delivering outstanding travel experiences.

What You'll Do

• Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance.
• Create personalized travel experiences tailored to clients' preferences, budgets, and goals.
• Build long-term client relationships through exceptional service, travel expertise, and ongoing support.
• Grow your client base through referrals, networking, community involvement, and business development activities.
• Stay informed on travel destinations, industry trends, and supplier promotions while meeting sales and service goals.

Training & Development

AAA provides comprehensive training in:

• Travel products, destinations, and itinerary planning
• Consultative sales and client relationship management
• Prospecting, lead generation, and business development
• Travel systems, technology, and service excellence

What AAA Offers

• Comprehensive onboarding, training, and career development through Auto Club University
• Travel industry discounts, educational travel opportunities, and familiarization trips
• Quarterly bonuses, sales incentives, and recognition programs
• Access to AAA products, member benefits, and professional certifications (when eligible)
• Career advancement opportunities, including future leadership paths

Qualifications

• High school diploma or equivalent
• Strong communication, organizational, and customer service skills
• Proficiency with Microsoft Office and web-based applications
• Ability to multitask in a fast-paced environment with strong attention to detail
• Ability to pass applicable pre-employment screenings
• Preferred: Associate's or Bachelor's degree in sales, business development, customer service, hospitality, retail, or related field
• Demonstrated success achieving goals and building customer relationships
• Experience using CRM systems, networking, prospecting, or lead generation tools
• Passion for travel and interest in helping clients create memorable experiences

Work Environment

This is an on-site, sales-driven position focused on travel consulting, relationship management, and business development. Successful consultants actively grow their client base through networking, referrals, and community involvement.

Availability

Available to work most Saturdays and occasional evenings may be required.

Pay & Benefits

• Starting with an hourly rate of $23.50
• After completion of our training program, Travel Consultants successfully meeting sales goals earn on average between $58,500 - $71,600 with the opportunity of uncapped incentives
• Remarkable benefits: Health coverage for medical, dental, vision, 401(K) saving plans with company match AND Pension, Tuition assistance, Floating holidays and PTO for community volunteer programs, Paid parental leave, Wellness programs, Employee discounts (membership, insurance, travel, entertainment, services and more!), Auto Club Enterprises is the largest club within the national AAA federation