Travel Consultant

About the role

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress, you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel
• Shares knowledge and expertise from personal experiences and/or education study trips
• Develops long-standing relationships with our members and builds referral and repeat business
• Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations
• Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identity theft referrals

Requirements

• High school diploma required; 2 or 4-year college degree preferred
• Must pass a comprehensive criminal background check and thorough urine sample drug screening
• At least 2 years of successful retail sales or banking experience, or a leisure travel agency background within a goal-oriented environment preferred

Qualifications

• Travel is not just a hobby or a wish, it's your passion
• Driven by sales and exceeding your goals
• Computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30 WPM
• Strong and very comfortable relationship with paperwork and very organized
• Successful completion of the Travel Consultant Trainee program required (requires some travel for training)

Schedule

Must be available to work most Saturdays and some evenings to support goal achievement.

Pay

Travel Consultants start at $23.50/hour with structured, hands-on training to build skills and sales confidence. As they progress through a defined ramp-up period and grow their pipeline, earnings increase. Once fully established and meeting sales goals, Travel Advisors typically earn $55,000–$65,000 annually.

Benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Training & Development

• Extensive training through The Auto Club University
• Regular recognition through various company programs and incentives for trips, cash and prizes
• Company sponsored IATAN cards, providing exclusive travel consultant discounts
• Personal travel opportunities at discounted pricing
• Corporate benefits for insurance products
• Paid educational study trips available for consultants to promote career development
• Quarterly incentives/bonuses for achieving established production tiers