Travel Agent - Morrow, GA

About the role

Join AAA-The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We're looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

Responsibilities

• Generate new sales, retain existing members and grow ACG's overall book of business through our multiple product offerings
• Drive new business with competitive products and help retain The Auto Club Group's 14+ million members
• Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings
• Achieves assigned travel, membership, and credit card sales goals
• Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
• Completes reservations and advise clients regarding documentation requirements
• Makes necessary travel arrangements (i.e. reservations, collect money, and process documents)
• Receives and champions customer concerns through to resolution
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

Requirements

• Education: High school diploma or equivalent
• Work Experience: 1-year business to consumer sales
• Qualifications: Strong sales skills with a history of effectively developing, tracking, following up on and closing leads, advanced consultative selling techniques utilizing thorough product knowledge, strong phone sales and prospecting skills, excellent verbal and written communication skills combined with strong customer focus, ambition, motivation and drive, excellent listening skills and ability to understand customer needs, ability to proactively grow a personal book of business and repeat clients

Qualifications

• Strong sales skills with a history of effectively developing, tracking, following up on and closing leads
• Advanced consultative selling techniques utilizing thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication skills combined with strong customer focus
• Ambition, motivation and drive
• Excellent listening skills and ability to understand customer needs
• Ability to proactively grow a personal book of business and repeat clients

Skills

• Strong sales skills
• Consultative selling techniques
• Product knowledge
• Phone sales and prospecting skills
• Verbal and written communication skills
• Customer focus
• Listening skills
• Growth mindset

Benefits

• Competitive base pay + uncapped commission + performance bonuses
• Average annual earnings up to $40,000 - $87,000+
• Unlimited Commissions on travel sales
• Guaranteed Commission Payouts
• Special Performance Incentives from ACG and Partners
• Quarterly New Hire On-Pace Bonus
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership Discounts, perks, and rewards
• Exclusive Travel Perks
• Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale
• Travel Partner Training Certifications provided (free)
• Travel benefits for completing online training programs (can result in free or reduced travel)
• Familiarization tours and cruises offered through developmental programs (100% free)
• International Airlines Travel Agent Network Card (IATAN) benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners
• Complimentary membership with American Society of Travel Advisors (ASTA)
• Established brand that has been around for over 100 years
• Awarded 'USA Today Top workplaces' 4 years in a row
• Career advancement opportunities

Pay

Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.

Schedule

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.