Travel Agent
Signal Travel & Tours, Inc. · St Joseph, MI · 2 wk ago
On-siteManagementFull-time
Responsibilities
- Communicate with the client every step of the way, presenting multiple trip options based on their wants and needs
- Book trips, activities, and tours for clients
- Accept and process payments
- Maintain a line of communication throughout the trip planning process as well as the trip itself, and assist in any troubleshooting to give the client the best experience possible
- Maintain excellent records of clients, payments, trips, and other details
Qualifications
- Excellent communication and customer service skills
- Strong listening skills, with the ability to translate what the client enjoys into a trip or experience
- Must be comfortable communicating both over email and the phone with clients
- Familiarity with basic computer programs such as Microsoft Office, Outlook, and common calendar or scheduling software
- Strong organizational skills
- The ability to multitask and shift priorities, as needed