Travel Team Agent

About the role

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities. We serve prominent organizations, disruptive brands, and influential people, offering them confidence in an uncertain world.

Who We Are

• Crisis24 – Protective Strategic Group (PSG) is the global benchmark in protective intelligence and executive security.
• We operate with the precision of special operations forces and the discretion of federal protective details.
• We serve high-profile individuals, corporate leaders, and global organizations with unmatched professionalism, readiness, and strategic foresight.
• Our EP Travel Agents are the elite among protectors, trusted to safeguard lives and reputations across borders and environments.

Who We’re Looking For

• We are seeking a seasoned Executive Protection Travel Agent, an elite operator with a proven track record in domestic and international protective assignments.
• You are tactically sound, emotionally intelligent, and operationally agile.
• You thrive in high-pressure environments, maintain absolute discretion, and bring a proactive mindset to every mission.
• You are not just a security professional, you are a strategic asset, capable of navigating complex logistics, dynamic threat landscapes, and high-profile engagements with precision and poise.
• This role is based in New York City.

Responsibilities

• Close Protection: Deliver seamless, discreet, and effective personal security during travel, daily activities, and high-visibility events.
• Secure Travel Logistics: Plan and execute secure itineraries including air, ground, and accommodations, ensuring safety and efficiency at every stage.
• Surveillance & Threat Detection: Employ advanced surveillance techniques to identify risks, monitor environments, and neutralize potential threats.
• Access Control & Perimeter Security: Manage access for employees, vendors, and visitors across multiple properties and operational zones.
• Secure Transportation: Operate as a primary driver for executive movements, ensuring safe transit through urban, rural, and international settings.
• Stakeholder Engagement: Build trusted relationships with internal teams, external partners, and law enforcement to ensure coordinated protection.
• Confidentiality & Discretion: Uphold the highest standards of privacy and operational secrecy in all interactions and documentation.
• Emergency Response & Coordination: Partner with intelligence teams, GSOC assets, and law enforcement to proactively mitigate threats and respond to incidents.
• Documentation & Reporting: Maintain detailed logs of security activities, incidents, and observations, providing timely intelligence to leadership.
• Dynamic Operations: Adapt to fast-paced, multifaceted environments with agility, professionalism, and mission-first focus.

What You Bring

• Experience: 5+ years in Domestic/International Executive Protection, with field-based coverage experience.
• Background: Prior military, law enforcement, or emergency response experience in high-threat environments.
• Certifications & Credentials: U.S. Passport & Driver’s License, High School Diploma or GED, Completion of Physical Readiness Test (PRT), Successful Background Investigation, Participation in random drug screenings.
• Skills & Attributes: Tactical awareness and advanced critical thinking under pressure, Professional demeanor with strong verbal and written communication, Physical fitness and readiness for extended operations, Ability to operate independently and within elite teams, Command presence and confidence in high-stakes environments.
• Preferred Qualifications: Valid HR-218/LEOSA, NYS CCL, and/or multi-state CCW, Valid NYS Guard Card, Preferred Training in incident response, emergency medicine, or crisis management, Executive Protection certifications (ASIS, close protection, defensive driving), Experience with advanced surveillance systems and security technologies, Prior work with high-profile clients or in high-security environments.

Elite Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Company Commitment

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.