Travel Agent - Bellevue, NE

About the role

Join the team committed to driving your career forward. As a Field Travel Agent, you'll generate new sales, retain existing members, and grow ACG's overall book of business through multiple product offerings. You'll establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat bookings.

Responsibilities

• Generate new sales, retain existing members, and grow ACG’s overall book of business through our multiple product offerings.
• Drive new business with competitive products and help retain The Auto Club Group’s 14+ million members.
• Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat bookings.
• Achieve assigned travel, membership, and credit card sales goals.
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services.
• Prepare complex and/or large scale domestic and international travel packages.
• Complete reservations and advise clients regarding documentation requirements.
• Make necessary travel arrangements (i.e., reservations, collect money, and process documents).
• Receive and champion customer concerns through to resolution.
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system.
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.

Requirements

• Education: High school diploma or equivalent.
• Work Experience: 1-year business to consumer sales.
• Successful candidates will possess:
• Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads.
• Advanced consultative selling techniques utilizing thorough product knowledge.
• Strong phone sales and prospecting skills.
• Excellent verbal and written communication skills combined with strong customer focus.
• Ambition, motivation, and drive.
• Excellent listening skills and ability to understand customer needs.

Qualifications

• Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads.
• Advanced consultative selling techniques utilizing thorough product knowledge.
• Strong phone sales and prospecting skills.
• Excellent verbal and written communication skills combined with strong customer focus.
• Ambition, motivation, and drive.
• Excellent listening skills and ability to understand customer needs.

Skills

• Strong sales skills.
• Consultative selling techniques.
• Product knowledge.
• Phone sales and prospecting skills.
• Verbal and written communication skills.
• Customer focus.
• Ambition and drive.
• Listening skills.

Benefits

• Competitive base pay + uncapped commission + performance bonuses.
• Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure).
• Unlimited Commissions on travel sales.
• Guaranteed Commission Payouts.
• We Invest in Your Success.
• Special Performance Incentives from ACG and Partners.
• Quarterly New Hire On-Pace Bonus.
• Non-exempt (eligible for overtime).
• Structured career path paired with an uncapped commission model.
• Growth and earnings are performance driven.
• Competitive Benefits Packages.
• Medical, dental, and vision benefits.
• 401(k) Match.
• Paid parental leave and adoption assistance.
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays.
• Paid volunteer day annually.
• Tuition assistance program, professional certification reimbursement program, and other professional development opportunities.
• AAA Membership Discounts, perks, and rewards.
• Exclusive Travel Perks.
• Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale.
• AAA Members travel more than average consumers.
• Prioritizes leads with the highest likelihood to travel.
• In office Travel events and walk-in traffic drive sales daily.
• Direct to consumer marketing for Travel Agents.
• Inside Support structure to reduce administrative work.
• Air Desk and Inside Sales Agents Interactive group system providing seamless booking process.
• Travel Partner Training Certifications provided (free).
• Completes online training programs (can result in free or reduced travel).
• Familiarization tours and cruises offered through developmental programs (100% free).
• International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners.
• Complimentary membership with American Society of Travel Advisors (ASTA).
• Established brand that has been around for over 100 years.
• Awarded 'USA Today Top workplaces' 4 years in a row.
• Career advancement opportunities.

Pay

$1,500 to $3,000 signing bonus - amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1-year payback clause if your employment is terminated prior to completing 12 months of employment. Additional details can be provided by our Recruiting Team at the time of application.

Schedule

This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.

What We Offer

• Competitive base pay + uncapped commission + performance bonuses.
• Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure).
• Unlimited Commissions on travel sales.
• Guaranteed Commission Payouts.
• We Invest in Your Success.
• Special Performance Incentives from ACG and Partners.
• Quarterly New Hire On-Pace Bonus.
• Non-exempt (eligible for overtime).
• Structured career path paired with an uncapped commission model.
• Growth and earnings are performance driven.
• Competitive Benefits Packages.
• Medical, dental, and vision benefits.
• 401(k) Match.
• Paid parental leave and adoption assistance.
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays.
• Paid volunteer day annually.
• Tuition assistance program, professional certification reimbursement program, and other professional development opportunities.
• AAA Membership Discounts, perks, and rewards.
• Exclusive Travel Perks.
• Industry leading exclusive Preferred Partner discounted rates and member benefits to help close the sale.
• AAA Members travel more than average consumers.
• Prioritizes leads with the highest likelihood to travel.
• In office Travel events and walk-in traffic drive sales daily.
• Direct to consumer marketing for Travel Agents.
• Inside Support structure to reduce administrative work.
• Air Desk and Inside Sales Agents Interactive group system providing seamless booking process.
• Travel Partner Training Certifications provided (free).
• Completes online training programs (can result in free or reduced travel).
• Familiarization tours and cruises offered through developmental programs (100% free).
• International Airlines Travel Agent Network Card (IATAN) Benefits include: Hotel and car rental discounts and deeply discounted rates by cruise and tour partners.
• Complimentary membership with American Society of Travel Advisors (ASTA).
• Established brand that has been around for over 100 years.
• Awarded 'USA Today Top workplaces' 4 years in a row.
• Career advancement opportunities.

Who We Are

Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life!

Important Note

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.