Travel Administrative Coordinator

About the Role

Billingsley Travel Agency is hiring a Travel Administrative Coordinator to strengthen workflow control across family and group leisure travel, cruises, all-inclusive trips, theme parks, sports travel, weddings, and honeymoons. The role focuses on ensuring every handoff within family travel operations clearly shows what is complete, what is pending, and who owns the next step.

Responsibilities

• Own the workflow by organizing recurring tasks by owner and status.
• Coordinate incoming requests to verify completeness.
• Route work to the correct next step within the workflow.
• Maintain tracking of unresolved exceptions until closure.
• Document process issues that repeatedly slow execution.

Qualifications

• Confident use of workflow management and data accuracy in travel administrative coordination.
• Ability to apply cross-functional coordination without losing track of exceptions, owners, or deadlines.
• Clear documentation of decisions (e.g., theme park travel support) so teammates can follow reasoning.
• Sound judgment in workflow management, including knowing when to escalate rather than assume.

What Matters Most

The practical outcome is dependable workflow control: clean records, explicit ownership, timely escalation, and fewer downstream fixes. Success is measured through accurate, secure, and traceable workflow execution within family travel operations.

Role Details

Full-time, associate-level position. 100% remote within the United States.

Pay

Base salary: $42,000–$62,000 per year.