Trattoria Server Assistant - Eldorado Scioto Downs ( Columbus, Ohio )

Responsibilities

• Provide attentive and courteous service to guests, ensuring their needs are met promptly.
• Clear and reset tables efficiently to ensure a clean and welcoming dining area.
• Polish and roll silverware and polish glassware to maintain the highest standards of presentation.
• Assist servers by traying up and delivering food to guests in a professional and timely manner.
• Use the OpenTable app to assist with seating guests and managing reservations when needed.
• Maintain cleanliness and organization throughout the dining room and service areas.
• Uphold a polished and professional appearance at all times, adhering to the restaurant’s grooming standards.
• Work closely with servers, hosts, dish and kitchen staff to ensure seamless service.

Qualifications

• Age Requirement: Must be 19 years or older.
• Availability: Must be available to work nights, weekends, and holidays.
• Transportation: Must have reliable transportation to and from the restaurant.
• Licensing: Must be able to obtain an Ohio Lottery Non-Gaming License (casino requirement).
• Technology Proficiency: Must be comfortable using the OpenTable app for assisting with reservations and seating arrangements.
• Customer Service Skills: Possess strong interpersonal skills, a positive attitude, and the ability to provide excellent service under pressure.
• Physical Requirements: Ability to stand, walk, lift, and carry items (such as trays and buss tubs) throughout shifts.
• Additional Requirements: Ability to push and pull up to 50 pounds, lift and carry objects up to 30 pounds, bend, stoop, twist, reach, and kneel repetitively, ascend and descend stairs and maintain equilibrium for an extended period, must be able to work from a standing position and/or walking motion for extended period, and must be able to work in a smoking and pet-friendly environment.