Transportation Supervisor

About the Role

This position provides support to the transportation manager/director in supervising the activities related to delivery and backhauls. This includes training and supervising transportation department associates, ensuring compliance with government regulations, and promoting the safety and security of the transportation department.

Responsibilities

• Supervises the daily work and safety of transportation associates, including adherence to standard operating procedures, Food Safety Standards, and preferred work methods.
• Ensures transportation associates comply with local, state, and federal regulatory agencies (e.g., DOT, OSHA) and maintains accurate electronic logs.
• Oversees labor hours and consumable supplies within budget.
• Prepares work schedules, including extra work days and shifts as needed.
• Assists with the training of new associates and cross-training of existing associates.
• Directs the proper selection and utilization of company assets in support of the delivery department.
• Coordinates required repairs with proper departments.
• Reviews delivery functions and productivity reporting; suggests efficiency ideas and cost reduction measures, and assists with implementation.
• Interprets, trains, and enforces company policies, protocols, and procedures, including food safety, DOT, and record-keeping.
• Communicates with warehouse and customer service teams to resolve customer or delivery issues.
• Visits customer locations to address issues and assess delivery difficulty.
• Maintains positive associate relations through regular department or pre-shift meetings.
• Monitors associate morale and submits/responds to ideas to improve engagement and enablement.
• Works with the safety manager on training, associate observations, updating preferred work methods, accident investigations, and safety inspections.
• Performs management functions, including staff selection, development, discipline, performance reviews, and terminations.
• Works assigned schedule, exhibits regular and predictable attendance, and works outside normal hours as required.
• Performs the duties of supervised associates and other related duties as needed and qualified.

Qualifications

• Education: High school diploma, GED, or equivalent; 2 or 4-year college degree in business management, supply chain management, or similar preferred.
• Experience: 2-4 years of transportation experience and/or training.
• Certificates, Licenses, and Registrations: Class A Commercial Driver’s License preferred but not required; Certificate of DOT regulations training preferred.

Professional Skills

• Knowledge of Federal Motor Carrier Safety Regulations, DOT rules, preferred work methods, SOPs, and software like spreadsheets and word processing.
• Ability to make independent decisions in support of company policies and procedures.
• Skilled in leading individual and team discussions and meetings.
• Problem-solving and interpretation of written, oral, diagram, or schedule instructions.
• Consistent application of policies in a timely and objective manner.
• Ability to manage stress in a deadline-oriented, customer service environment.
• Proficiency in learning SYGMA technology software and programs.
• Strong English communication skills (reading, writing, speaking).
• Basic math skills (addition, subtraction, multiplication, division) and ability to interpret technical procedures and governmental regulations.
• Effective presentation and communication skills with managers, clients, customers, and the public.

Physical Demands

• Regularly required to sit, talk, and hear.
• Frequently required to stand, walk, bend, use hands, reach, and climb or balance.
• Occasionally required to stoop, kneel, crouch, crawl, lift up to 100 pounds, and push/pull up to 350 pounds using a hand cart.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

• Occasionally exposed to wet, hot, cold, and humid conditions, moving mechanical parts, and confined spaces.
• Works non-traditional hours, including evenings, nights, weekends, holidays, and on-call.
• May travel to other distribution centers or the corporate office for training or meetings.
• Periodically exposed to high places, fumes, or airborne particles.
• Moderate noise level in the work environment.