Transportation Delivery Operations Supervisor, 1st Shift
Shift hours are 10:00am–6:00pm, Monday–Friday (hours may vary based on business needs). Veterans are encouraged to apply.
About the role
Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation, and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
The Delivery Operations Supervisor will lead the team in ensuring the timely and complete delivery of all orders. In this role, you’ll prepare and plan strategies to meet the operation’s daily, weekly, and monthly goals. You will work closely with senior management in pursuit of operational excellence and the facility's overall success, including achieving performance goals related to productivity, accuracy, and budget. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training, and coaching of associates, and use operational reports to evaluate department performance and ensure expectations are met. Safety is our utmost priority, so you will ensure safe work practices and embrace and foster our safety culture. As a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.
Responsibilities
- Accurately calculate, plan, and adjust headcount required to meet objectives
- Foster communication and teamwork among staff and collaborate with all team members at all levels to ensure successful customer outcomes
- Apply understanding of transportation systems and processes, productivity standards, and technology
- Coach drivers through check rides
- Adopt and enforce safety procedures to ensure safe work practices
- Seek common ground, listen to others, and advocate for the best solutions for customers and employees
- Lead by example with a growth mindset as a leader, customer advocate, and contributor
- Demonstrate analytical thinking and problem-solving ability
- Maintain basic English language skills (verbal and written communications)
Requirements
- High school diploma or GED
- 3+ years of transportation experience
- Valid driver’s license with a safe driving record acceptable to the company
- Ability to pass a DOT physical and drug screen to the extent legally permissible
- Must obtain a 6-month DOT medical card specific to the role
- Ability to lift, lower, push, pull, or carry product up to a maximum of 70 pounds by hand
- Must be at least 21 years of age
Benefits
- Competitive pay
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and 7 observed paid holidays
- Online and retail discounts
- Company match 401(k)
- Physical and mental health wellness programs
Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.