Transportation Supervisor - 1st Shift

Schedule

Tuesday–Saturday, 5:00 am to approximately 3:00 pm (end time may vary).

About the role

This is an Operations position responsible for supervising the activities associated with delivery. Responsibilities include management and direction to delivery staff, compliance with government regulations, and the safety and security of the delivery department.

Responsibilities

• Supervise the daily work and safety of Delivery Associates, including adherence to standard operating procedures, planned routes, and safe, efficient customer service.
• Ensure Delivery Associate compliance with local, state, and federal regulatory agencies (e.g., DOT, OSHA) and maintain current, accurate electronic logs.
• Manage labor hours and consumable supplies within budget.
• Prepare work schedules, including extra work days and shifts as needed.
• Oversee the proper selection and utilization of company assets supporting the Delivery department.
• Organize required repairs with appropriate departments.
• Review delivery functions and productivity reporting.
• Suggest efficiency ideas, cost-reduction measures, and assist with implementing delivery changes.
• Interpret, train on, and consistently enforce company policies, protocols, and procedures (e.g., food safety, DOT, record keeping).
• Communicate with Sales Management and Marketing Associates to collaboratively resolve customer or delivery issues.
• Visit customer locations to address issues and assess delivery difficulty.
• Preserve associate relations through regular department or pre-shift meetings, maintain open communication, and monitor associate morale.
• Submit and respond to ideas to improve associate engagement and enablement.
• Coordinate with the Safety department to aid in training, conduct associate observations, update preferred work methods, conduct accident investigations, and perform routine safety inspections.
• Make recommendations for disciplinary action and/or behavior modification where required.
• Execute management functions including staff selection, development, discipline, performance reviews, and terminations.
• Perform the duties of associates supervised and other related duties as needed and qualified.

Qualifications

• High school diploma or GED; or equivalent combination of education and related experience.
• 2- or 4-year college degree in Business Management, Supply Chain Management, or similar major preferred.
• 1–3 years of related experience and/or training.
• Complete a Sysco-approved defensive driving program.
• HazMat certification preferred.
• Valid Class A Commercial Driver License meeting company standards preferred.

Skills

• Successfully engage and lead individual and team discussions and meetings.
• Work constructively with peers and associates from other departments, operating companies, and Corporate.
• Solve practical problems and deal with a variety of concrete variables in situations with limited standardization.
• Interpret instructions furnished in written, oral, diagram, or schedule form.
• Working knowledge of Federal Motor Carrier Safety Regulations.
• Apply relevant policies consistently, timely, and objectively.
• Work in a disciplined manner, follow established procedures, and comply with local, state, and federal regulations.
• Manage pressures and stress associated with deadline-oriented environments and customer service issues.
• Demonstrate skill in making independent decisions in support of company policies and procedures.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Write reports, business correspondence, and procedure manuals.
• Present information effectively and respond to questions from managers, clients, customers, and the public.
• Exhibit knowledge of spreadsheet and word processing software; ability to learn Sysco technology software and programs.
• Excellent computer skills.
• Ability to read, comprehend, write, and speak English.
• Perform basic math operations (add, subtract, multiply, divide) using whole numbers, common fractions, and decimals.

Physical Demands

• Regularly talk or hear.
• Frequently stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance.
• Occasionally stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 100 pounds; push/pull up to 350 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Conditions

• Occasionally exposed to wet, hot, extreme cold and/or humid conditions; moving mechanical parts; confined spaces.
• Works non-traditional business hours including evenings, nights, weekends, holidays, and on-call.
• May occasionally travel to other Operating Companies or the Corporate office for training or business continuation.
• Periodically exposed to high, precarious places.
• Sometimes exposed to fumes or airborne particles.
• Noise level in the work environment is usually moderate.