Transportation Delivery Operations Supervisor, 1st Shift

1st Shift, Monday-Friday (shift hours may flex based on business need). Veterans encouraged to apply.

About the role

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation, and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

Responsibilities

• Lead the team in ensuring the timely and complete delivery of all orders.
• Prepare and plan strategies to meet the operation’s daily, weekly, and monthly goals.
• Work closely with senior management in pursuit of operational excellence and facility success, including achieving performance goals related to productivity, accuracy, and budget.
• Make recommendations and improvements to department processes and procedures.
• Participate in the hiring, training, and coaching of associates.
• Use operational reports to evaluate department performance and ensure expectations are met.
• Ensure safe work practices and foster a safety culture.
• Play an essential leadership role in the success of Staples Supply Chain as we deliver to our customers.

Requirements

• Ability to accurately calculate, plan, and adjust headcount required to meet objectives.
• Foster communication and teamwork among staff and collaborate with all team members to ensure successful customer outcomes.
• Understanding of transportation systems and processes, productivity standards, and technology.
• Functional knowledge of coaching drivers through check rides.
• Ability to adopt safety procedures quickly and ensure safe work practices.
• Inclusive nature that seeks common ground, listens to others, and advocates for the best solutions for customers and employees.
• Commitment to lead by example, embrace a growth mindset, and act as a customer advocate.
• Demonstrate analytical thinking and problem-solving ability.
• Basic English language skills (verbal and written communications).

Qualifications

• High school diploma or GED.
• 3+ years of transportation experience.
• Valid driver’s license with a safe driving history acceptable to the company; must remain eligible to drive a commercial motor vehicle under applicable laws and regulations.
• Ability to pass a DOT physical and drug screen to the extent legally permissible.
• Must obtain a 6-month DOT medical card specific to the role.
• Ability to lift, lower, push, pull, or carry product up to a maximum of 70 pounds by hand.
• Must be at least 21 years of age.

Benefits

• Competitive pay: $54,500–$75,000 annually.
• Inclusive culture with associate-led Business Resource Groups.
• Flexible PTO (22 days) and holiday schedule (7 observed paid holidays).
• Online and retail discounts.
• Company-matched 401(k).
• Physical and mental health wellness programs.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.