Transportation Analyst

This role supports 3PL clients, Warehouse Operations, Customer Operations, New Business Implementations, and the CRM team with all aspects of transportation. The Analyst manages relationships with Transportation Providers and supports internal processes including MTK Management, POD Process, Yard management for campus transfers, and Retail Routing Guide management. The position requires experience in carrier selection, transportation rates, and routing.

Responsibilities

• Analyzes transportation costs, negotiates carrier rates, determines service levels, and compiles carrier outbound and inbound summary reporting.
• Collaborates and leads quarterly business review process with carrier partners.
• Prepares month-end inbound and outbound accruals relative to freight plan and provides financial reporting to leadership.
• Manages transportation of products for 3PL clients.
• Analyzes regional activities and interprets operation results to develop solutions that drive profitability and growth.
• Works with regional leadership to optimize transportation systems, methods, procedures, and costs.
• Partners with the national customer care team to determine root causes of service level defects and provides customer-focused transportation solutions.
• Maintains department KPIs and measures for continuous improvements.
• Multi-tasks with phone calls, emails, and interoffice communication tools.
• Supports warehouse operations through troubleshooting and understanding of ERP systems and rule creation.
• Performs analysis on warehouse and client data.
• Facilitates the 3PL Specialty Program through the Delivery Management Module, including EPTN route and stop setups, general upkeep, and troubleshooting warehouse and driver issues.

Qualifications

• 2-4 years of experience, preferred.
• Bachelor's degree in a related field, or equivalent work experience, preferred.
• Proficiency in Microsoft Office.
• Excellent communication, people skills, and presentation skills with extreme attention to detail.
• Expert skills with Elite Warehouse Management System or compatible system.
• Advanced PC skills, including database management (Access, Excel).
• Subject matter expert in self-service analytics tools (SQL) and data visualization tools (Tableau).
• Customer service experience preferred.

Applies basic concepts, principles, and technical capabilities to perform routine tasks. Works on projects of limited scope and complexity, following established procedures to resolve readily identifiable technical problems. Works under direct supervision and receives detailed instructions. Develops competence by performing structured work assignments.

Schedule

• Monday to Friday, 8:00 am to 4:30 pm
• Hybrid schedule: three days in office, two days at home

Pay

Anticipated hourly range: $22.30 - $32.00 per hour. Bonus eligible: No.

Benefits

• Medical, dental, and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before payday with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs