Transfer Credit Evaluator

About the role

The Office of the Registrar is seeking a Transfer Credit Evaluator to evaluate, process, and post undergraduate transfer credit in accordance with CSU regulations, university policies, articulation agreements, and established procedures. This position supports accurate academic records, timely degree progress, student orientation, and student success by providing clear guidance to students, faculty, staff, and campus partners.

Responsibilities

• Evaluate domestic and international transcripts, transfer coursework, dual-enrollment credit, AP, CLEP, IB, military credit, and other forms of non-traditional credit
• Post and update transfer credit in PeopleSoft, including unit and grade adjustments, GPA recalculations, grade forgiveness, repeat validations, and Associate Degree for Transfer coding
• Review course descriptions and articulation information to determine course equivalencies and recommend new transfer-credit rules
• Resolve transfer-credit discrepancies and provide accurate, timely, and student-centered guidance regarding academic records, policies, and procedures
• Serve as a subject-matter resource and liaison to designated colleges and departments while collaborating with Enrollment Management and campus partners during high-volume processing periods

Skills

• Ability to communicate with constituents in a professional and respectful manner
• General awareness of emerging technologies, including artificial intelligence (AI), and a willingness to develop skills in their appropriate, responsible, and ethical use in a higher education environment, consistent with institutional policies and practices
• Ability to analyze and evaluate transcripts and academic records from domestic and international institutions
• Familiarity with academic record systems (e.g., PeopleSoft, TES, OnBase, etc.)
• Knowledge of course articulation practices and academic credit standards (semester/quarter unit conversion, GPA calculation, course equivalency)
• Strong skills in evaluating non-traditional credit such as military credit, AP, CLEP, IB, and credit by exam
• Proficiency in Microsoft Office (Word, Excel, Outlook); ability to manage digital records and databases
• Ability to explain complex academic policy and credit evaluations clearly to students, faculty, and staff
• Strong written and verbal communication skills for drafting correspondence and presenting technical evaluations
• Professional customer service skills with a collaborative mindset
• High attention to detail and accuracy when processing data and determining degree applicability
• Strong judgment in applying academic regulations to individual cases (e.g., waivers, substitutions, exceptions)

Requirements

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field
• Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job‑related field may be substituted for one year of professional experience

Qualifications

• An Earned Bachelor’s Degree
• Two (2) to three (3) years of experience in higher education, enrollment services, transfer credit evaluation, academic advising, curriculum services, registrar functions, or a related area
• Experience interpreting academic policies, degree requirements, transfer credit, or curriculum information
• Experience with articulation systems such as ASSIST, TES, C-ID, PeopleSoft, or comparable higher education technologies
• Experience coordinating projects, maintaining complex databases, or managing operational processes involving multiple stakeholders

Pay

Classification: Student Services Professional II. Anticipated Hiring Range: $5,083/month. CSU Salary Range: $5,083/month – $7,228/month.

Benefits

San José State University offers employees a comprehensive benefits package typically worth 30–35% of base salary.