Transfer Credit Evaluator

About the role

Lackawanna College is a private, accredited institution serving Northeastern Pennsylvania with a main campus in downtown Scranton and satellite centers in Covington Twp., Hawley, Hazleton, Sunbury, Towanda, Tunkhannock, Bethlehem, Chambersburg, and Greensburg. The college’s mission is to provide a quality education to all persons who seek to improve their lives and better their communities, offering pathways to bachelor’s and associate degrees, professional certifications, and continuing education programs that help residents gain modern career skills. The Transfer Credit Evaluator, CPL (Credit for Prior Learning) reports to the Associate Registrar and ensures the transfer credit evaluation process is completed accurately and timely for online and graduate students, interacting with college constituents and external stakeholders.

Responsibilities

• Works closely with National Student Clearinghouse (NSC) to oversee transcript reporting and ensure accurate, secure automated delivery of student transcript services.
• Resolves customer service issues with transcript requests and provides guidance to students and parents for accurate, efficient delivery.
• Escalates technological issues to the Associate Registrar as needed.
• Conducts official transcript evaluations for new and returning students, assessing credits from previous institutions and prior learning experiences based on current policies.
• Maintains quality transcript evaluations while meeting daily service goals.
• Assesses credits for new and returning students: reviews courses and credit hours, verifies