Transcon Agent

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Achieve accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Achieve accurate and timely client and vendor billing
• Deliver freight and ensure timely clearance when applicable
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Meet compliance at all times
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy
• Understand customers procedures and maintain updated internal DLSOPs

Qualifications

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Good computer skills (Excel, Word)
• Fluent in English
• Accounting background or experience is preferred