Transaction Manager, Residential Mortgage Whole Loans

About Us

NLG Capital, the investment management company of NLG, manages approximately $40+ billion in AUM. Our purpose is simple – to allow NLG to keep its promises. How we do this – an obsessive focus on delivering investment results. We drive results through a rigorous but collaborative investment process, and we hold ourselves to the highest of standards, both as investors and teammates. While our process is based on rigor, our culture is based on our guiding principles: Meritocracy, Uncompromising Transparency, Intellectual Honesty, Performance Driven Learning, Relentless Pursuit of Excellence. These principles serve as the foundation of our team. They govern the way we conduct ourselves, how we interact with teammates and how we approach every investment decision. We act with the integrity and humility required to make the investment decision that is right for the firm, and ultimately our policyholders. Our culture has been deliberately built to foster curiosity and provide opportunities to learn and grow, both as people and investors.

Role Summary

National Life Capital Management is seeking a Transaction Manager, Residential Mortgage Whole Loans to support our expanding residential whole loan investment platform. In this role, you will manage the end-to-end transaction lifecycle, coordinating due diligence, closing, settlement, and post-close portfolio management activities across a diverse portfolio of residential mortgage investments. You will work closely with internal business partners, sellers, servicers, custodians, and third-party vendors to ensure transactions are executed accurately, efficiently, and in accordance with established processes.

Essential Duties and Responsibilities

• Manage the transaction process for residential whole loan acquisitions from due diligence through closing and post-settlement portfolio support.
• Cook up settlement activities with Trade Support, Accounting, Technology, and external vendor partners.
• Track and manage collateral documentation and credit file requirements.
• Oversee third-party due diligence by establishing review scope, evaluating findings, resolving conditions, and identifying loans requiring exclusion or repricing.
• Manage Mortgage Loan Purchase Agreements (MLPAs) and related transaction documentation from execution through settlement.
• Cook up servicing transfers, including loan data and document delivery between outgoing and incoming servicers.
• Monitor servicer performance against servicing agreements and portfolio expectations.
• Track Early Payment Defaults (EPD) and Early Payoffs (EPO), managing premium recapture and repurchase claims with sellers.
• Cook up Know Your Counterparty (KYC) activities with the Trading team.
• Partner with Accounting, Trade Support, and other stakeholders to maintain accurate transaction records, valuations, and reporting.
• Support monthly portfolio and investor reporting.
• All other duties as assigned.

Minimum Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Seven (7) or more years of experience in transaction management within the residential mortgage industry.
• Experience managing residential whole loan acquisitions, transaction closings, and settlement processes.
• Working knowledge of MLPAs, bailee letters, custodial/trust receipts, servicing transfers, and EPD/EPO claims.
• Experience with loan-level due diligence, collateral management, and contract administration.
• Strong analytical and technical skills with the ability to manage large residential mortgage loan data sets.
• Demonstrated project management skills and ability to manage multiple concurrent transactions.
• Excellent written and verbal communication, organizational, and relationship management skills.

Preferred Qualifications

• Experience supporting institutional residential whole loan investment portfolios.
• Experience managing relationships with third-party vendors, servicers, custodians, and transaction counterparties.
• Knowledge of portfolio accounting, valuation processes, and investor reporting.
• Ability to thrive in a collaborative, fast-paced investment environment.
• Strong problem-solving skills with the ability to navigate ambiguity and drive projects to completion.

Benefits

The benefits package for this position includes a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.