Jobs · Maryland

Training Specialist

Walden University · Howard County, MD · 1 mo ago
Hybrid$66k–$73k/yrFull-time

Essential Duties and Responsibilities

  • Coordinate, schedule and conduct training for new hires.
  • Identify and assess training needs of staff by conferring with managers and stakeholders.
  • Manage training to support any certification and development program as applicable.
  • Collaborate with leaders on the creation and implementation of policies, procedures, and processes by developing compliant training curriculum.
  • Produce training materials to support the instructional designers for in-house courses as appropriate.
  • Amend and revise materials as necessary, in order to adapt to changes that occur.
  • Facilitate the execution of all training plans.
  • Evaluate training effectiveness through continuous feedback from Enrollment and Advising teams.
  • Conduct new hire training and assist the Project Manager with the creation of a training plan for new hires.
  • Build relationships and rapport with local functional resources that are critical to the success of the project by communicating direction, plans and tasks to appropriate stakeholders and by maintaining customer relationships at the local level.
  • Works closely with relevant Subject Matter Experts and Leaders to ensure smooth implementation of training programs.
  • Works to identify and address obstacles that impact training effectiveness.
  • Tracks and documents completion of work plan activities by communicating project progress and issues to project management, especially those that could impact project resources, scheduling, scope, and delivery.
  • Takes a lead role facilitating change management efforts for specific projects and initiatives.
  • Completes other duties as assigned.

Qualifications

  • Bachelor’s Degree or equivalent experience required.
  • Experience with training and presenting (sales or customer service environment preferred).
  • Knowledge of current systems preferred.
  • At least 5 years of experience directly related to the duties and responsibilities specified.

Additional Information

The position qualifies for the below benefits.

  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Covista’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays

For more information related to our benefits please visit: https://careers.covista.com/benefits

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