Training Specialist

Vedder's Chicago Office is looking for a Training Specialist. The Training Specialist designs, develops, delivers, and evaluates technology and professional skills training across the Firm. The position supports new hire training, application implementations, technology adoption, continuing education, and role-specific workflow training. Working closely with Information Technology, Human Resources, and Firm stakeholders, the Training Specialist identifies learning needs, creates effective learning solutions, measures training outcomes, and promotes the secure, ethical, and efficient use of Firm technology. Reports to the Senior Learning and Development Manager. As the Training Specialist, your duties will include, but not be limited to: Designs, develops, delivers, maintains, and evaluates instructor-led, virtual, self-paced, and blended learning programs for new and existing Firm technologiesCreates and maintains learning materials, including facilitator guides, participant guides, quick reference resources, job aids, videos, simulations, assessments, surveys, and eLearning modulesProactively reviews and updates training content following software releases, system enhancements, workflow changes, and user feedbackConducts orientation and detailed training programs for all new hires on Firm applications including, but not limited to, Microsoft 365 applications, legal software applications, AI tools, and document management softwareRoutinely follows up with new hires to ascertain additional training needs; assesses individual’s software skills and provides customized training as neededIncorporates engaging learning techniques and conducts instructor-led classroom, one-on-one, and virtual training sessions for new hires, new applications, updated workflows, Firm specialized classes, and overall refresher classes based on Firm needsEvaluates new applications and new versions of existing applications and determines applicability and usefulness in the Firm’s environment; assists with developing end user application configurationsCollaborates with information technology teams by participating in quality assurance testing for new systems, products and enhancements; records and reports resultsAnalyzes attorney and nonlegal staff technology needs and discusses application of appropriate technologies to meet these needsEvaluates new hire training, workshops, webinars, and seminars, and suggests adjustments according to changing technology and business needsCoordinates with vendors, consultants, and external training providers regarding course content, demonstrations, learning resources, and implementation activitiesReviews vendor-provided training materials and adapts them to Firm workflows, terminology, policies, and user needsDevelops project plans, maintains project task lists, and proactively communicates project updates with project teamsCreates eLearning modules and training videos using a software suite (i.e. Camtasia, Articulate, or similar)Maintains the Firm’s learning management system (LMS), including tracking training attendance, managing learner records, updating course content, and ensuring training materials remain accurate and currentMaintains training rooms, training equipment, class schedules, class rosters and training databases; keeps up to date with new industry standards and best practicesProvides learning-focused application support, coaching, and troubleshooting to reinforce user proficiency. Identifies technical issues that require escalation and coordinates with Information Technology or other appropriate teams. Provides ad hoc training and occasional floor support as requested by the Senior Learning and Development ManagerMay travel to other office locations to conduct training, assess training needs and provide assistance as neededCompletes other projects and duties as assigned Skills & Competencies: Excellent presentation, facilitation, coaching, and interpersonal communication skillsStrong written communication, editing, proofreading, and documentation skillsAbility to explain technical concepts clearly to audiences with different levels of technical proficiencyAbility to develop training and execute on deliverables with little guidanceStrong decision-making and project management skillsAbility to work independently and manage multiple concurrent projects, priorities, and deadlinesAbility to adapt and quickly shift priorities in a demanding environmentAbility to work under pressure to meet strict deadlinesStrong attention to detail and commitment to accuracySound judgment when handling confidential or sensitive informationAbility to work collaboratively across offices, departments, and functional teamsAbility to receive feedback and revise training content or delivery approaches accordinglyFlexibility to work varying schedules and ability to travel up to 10% of the time, both domestic and internationallyFlexibility to work additional hours as needed if workload requires it Qualifications & Required Experience: Minimum of 5 years of experience training legal or professional services employeesBachelor’s or advanced degree Computer Skills: To perform this job successfully, an individual must be proficient in the following software: Demonstrated proficiency with Microsoft 365 applications and experience with learning management systems, virtual training platforms, eLearning-authoring tools, video-development tools, document management systems, generative AI tools, and other enterprise or legal-industry technologies. Ability to learn unfamiliar applications independently, evaluate their impact on users and workflows, and develop sufficient subject matter expertise to create and deliver accurate training. Compensation Range: $85,000/yr. to $100,000/yr. At Vedder, we believe in recognizing and rewarding our employees' contributions. Our comprehensive Total Rewards Package includes: Competitive Salary: We offer a competitive base salary commensurate with skills and experience. Bonus Program: Discretionary annual bonus program. Retirement Planning: Discretionary profit sharing and 401(k) matching to help you plan for your future. Health and Wellness: Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being. Paid Time Off: Competitive time off package including vacation days, paid holidays, sick time and personal days. Professional Development: Opportunities for continuous learning and career growth through firm provided training programs. Employee Recognition: Anniversary and Vedder Praise Programs to celebrate your achievements and milestones. Work-Life Balance: Hybrid work model and family-friendly policies. Additional Perks: Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more. Join Vedder and be part of a team that values hard work and dedication! Equal Employment Opportunity: Vedder Price P.C. is an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. We participate in E-verify. Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Vedder Recruiting Team at recruiting@vedder.com.