Training Specialist

Responsibilities

• Leads activities related to planning, implementation and ongoing maintenance of training software and training materials.
• Delivers and deploy policies and procedures related to training.
• Maintains oversite of training schedules to keep facility compliant.
• Make assessments of the effectiveness of training in terms of employee accomplishments/performance and develop actions to address performance gaps.
• Work with managers to determine training plan requirements.
• Evaluate the effectiveness of the existing training materials and operating procedures.
• Consolidate feedback to develop a methodology to prioritize, track and coordinate resources required to update and implement the procedures and training materials.
• Communicate/collaborate with different departments to create effective content.
• Develop, standardize and streamline documents for digital input, retention and retrieval.
• Support sales team with New Business Integration (NBI) processes and implementation Data Control content integration.
• Create simple training instructions on where and how to complete task, forms, processes.
• Identify customers’ needs and recommend training new topics based on customer feedback and COPQ.
• Edit and proofread written pieces before publication and distribution.
• Track and assist with updating training as needed for approval and improvement efforts.
• Support and facilitate root cause training with all cross-function teams.
• Facilitate training as needed