Training Specialist

This role is based in Austin, TX and is a hybrid position requiring at least three days a week in the office.

About the role

As a key member of a skilled team, you will deliver and test structured training programs, design training materials, and collaborate with internal clients and consulting organizations to improve processes and document changes. You will also ensure adherence to organizational standards through an understanding of Professional Standards and internal quality measures.

Responsibilities

• Coordinate training support from other internal training resources as required in the delivery of the curriculum.
• Collaborate directly with operations and business teams to provide training and develop training materials.
• Recommend improvements and enhancements to the training curriculum to close gaps and improve results.
• Keep up to date with the latest enhancements in the training field by maintaining contacts and/or memberships in professional training organizations.
• Work closely with internal clients and consulting organizations to improve processes and document implemented changes.
• Maintain a focus on meeting organizational standards through an understanding of Professional Standards and internal quality measures.

Requirements

• 5+ years of work experience, including at least 1 year in training facilitation, development, and competency-based models.
• Intermediate proficiency in Microsoft Office, with knowledge of basic Excel formulas, pivot tables, and Outlook organization.
• Exceptional organizational, time management, and multi-tasking skills to handle multiple projects and meet deadlines.
• Strong communication skills, research aptitude, and the ability to work both collaboratively and independently.

Qualifications

• Bachelor’s degree preferred, but not required.
• Familiarity with Learning Management Systems (LMS).
• Ability to analyze needs and link training and design to performance and operational processes.

Benefits

• Professional development opportunities through interesting work and supportive leaders.
• A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• A range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.