Training Specialist

About the role

CarePortal is Care-Sharing technology that drives action for local kids and families in crisis. We believe that through the Church and Community, there can be More Than Enough care for every child, through the power of Care-Sharing and the love of Jesus. Our goal is to scale meaningful connections through local churches, making a lasting impact on the lives of everyone involved. We mobilize robust Care-Sharing Networks and lead with courage, humility, and excellence. We do this through local churches and in collaboration with child-serving organizations, businesses, and people who care—that’s where you come in.

As an integral part of the CarePortal Training Team, the CarePortal Training Specialist is responsible for creating a consistent, engaging, and mission-centered learning experience that equips CarePortal staff and network partners to succeed in their roles. This person leads the coordination and facilitation of new staff onboarding, manages the ongoing development and improvement of CarePortal's training curriculum and certification program, and partners across teams to ensure learning resources remain aligned with evolving platform capabilities, organizational priorities, and field best practices. The Training Specialist is passionate about adult learning, excels at facilitating both virtual and in-person learning experiences, and uses data, feedback, and collaboration to continually improve training effectiveness. Through excellent organization, relationship-building, and a commitment to continuous improvement, this role helps strengthen the knowledge, confidence, and long-term success of the people who advance CarePortal's mission of mainstreaming Care-Sharing through the local church.

Responsibilities

• Maintain detailed expertise on CarePortal functionality, network structure and implementation, role standards, and performance metrics
• Manage logistics