Training Specialist

About the role

We are looking for a Training Specialist candidate that will be skilled in analyzing training needs, building appropriate learning solutions, selecting delivery methods, and working collaboratively to deliver and implement training. The qualified candidate will create, manage, and deliver training in classroom, virtual, and self-guided e-learning formats to the diverse teams that support our clients. The candidate will also deliver virtual training to global customers to promote self-administration and the effective use of our products. In addition, the preferred candidate will contribute to supporting documentation, job aids, and standard operating procedures.

Responsibilities

• Analyze content, audiences, and learner environment to identify appropriate instructional strategies for assigned courses, curriculum, and projects.
• Work with SMEs to design classroom and e-learning training materials and develop course curriculum.
• Monitor, test, and measure for trainee comprehension and satisfaction.
• Provide feedback to trainees and adjust delivery methods to provide effective results.
• Maintain and enhance existing training materials, plans, and manuals to improve training effectiveness and reflect new techniques and knowledge.
• Develop professional enrichment and skill building training for existing employees.
• Define, document, and provide training for standard operating procedures.
• Act as a resource to answer product questions and provide support to the Client Service teams.
• Contribute knowledge of training fundamentals and maximize effectiveness by researching training methodologies and learning tools.
• Stay current with product software development to define best practices and procedures prior to a code release.
• Facilitate training as needed.

Requirements

• Minimum Education: Bachelor’s degree or equivalent work experience with instructional design, or a technical training certification.
• Minimum Experience: Minimum 3‑6 years’ experience in a training or educational context, preferred.
• Confident presentation skills.
• Experience with instructional design strategies for users with varying skill sets.
• Ability to organize and prioritize projects to adapt to changing business needs, using strong time management skills.
• Reliable in meeting commitments and deadlines.
• Ability to work independently, as well as collaborate and cooperate within a team.
• Ability to analyze product changes to offer creative and effective standard operating procedures or changes to existing processes.
• Proactive, positive approach to adopting new technology and building knowledge.
• Demonstrated experience using generative AI tools to design, enhance, and deliver training, including developing AI‑enabled learning materials, promoting responsible use, and coaching learners on practical workplace applications.
• Experience with Articulate or other e‑learning authoring tools.
• Experience with Learning Management Systems.
• Attention to details.
• Strong written and verbal communication skills.
• Ability to understand business needs to contribute ideas for process and product improvements.
• Ability to work well under significant pressure.
• Ability to work on multiple projects simultaneously.
• Advanced knowledge of Microsoft Office Suite.

Benefits

Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process.

Pay

$59,400.00 - $98,600.00 (base salary range; eligible for bonuses, commissions, or overtime if applicable). Datasite reserves the right to modify this pay range at any time.

Schedule

Hybrid work model based in the Minneapolis or New York City office; employees are expected to work on‑site a minimum of two days per week (additional in‑office days may be required based on team collaboration needs or operational priorities).