Training/Scheduling Manager

Job Summary

Captures and delivers training programs within the designated Area for Security Officers and other employees. Ensures compliance with legally mandated, contractual, and company-mandated training requirements.

About the Role

Primary job function is training security personnel at the Area level. Duties include conducting new employee orientation, mandatory licensing training, on-the-job training, and training in health and safety practices.

Responsibilities

• Trains employees and job candidates within assigned Area; conducts new employee orientation, mandatory licensing training, on-the-job training, and training in health and safety practices.
• Acts to ensure compliance with legally mandated, contractual, and company mandated training requirements; documents training as required for licensing and contract purposes.
• Confers with managers and supervisors to determine training needs and approaches.
• Develops training schedules in conjunction with management; coordinates training activities so as not to conflict with client service schedules.
• Follows appropriate instructional procedures or methods, such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-playing, and computer-based training.
• Organizes training manuals, reference library, testing and evaluation materials, multimedia visual aids, and other educational materials.
• Maintains records and prepares reports to evaluate performance of training activities, and to monitor progress of trainees.

Requirements

Must be at least 18 years of age. Must have a reliable means of communication (i.e., pager or phone). Must have a reliable means of transportation (public or private). Must have the legal right to work in the United States. Must have the ability to speak, read, and write English. Must have a High School Diploma or GED. Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Qualifications

• Associate’s Degree and 1 year of experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Skills

• Knowledge of training techniques suitable for different learning styles.
• Ability to use audio-visual equipment and personal computers.
• Ability to identify training needs.
• Oral and written communications skills; presentation and group facilitation skills.
• Knowledge of or ability to learn security services and operations.
• Planning, organizing, record maintenance, and project coordination skills.
• Skill in observation, coaching, and providing feedback to employees.
• Strong interpersonal skills, with the ability to interact effectively at various employee levels and across diverse cultures.
• Strong customer service and results orientation.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work