Training/Scheduling Manager

About the role

The primary job function is training security personnel at the Area level. The employee trains employees and job candidates within the assigned Area, conducts new employee orientation, mandatory licensing training, on-the-job training, and training in health and safety practices. They ensure compliance with legally mandated, contractual, and company mandated training requirements and document training as required for licensing and client contracts.

Responsibilities

• Trains employees and job candidates within assigned Area;
• Conducts new employee orientation, mandatory licensing training, on-the-job training, and training in health and safety practices;
• Acts to ensure compliance with legally mandated, contractual, and company mandated training requirements;
• Documents training as required for purposes of licensing and under the terms of client contracts;
• Confers with managers and supervisors to determine training needs and approaches;
• Develops training schedules in conjunction with management;
• Captures and coordinates training activities so as not to conflict with client service schedules;
• Follows appropriate instructional procedures or methods;
• Organizes training manuals, reference library, testing and evaluation materials, multimedia visual aids, and other educational materials;
• Maintains records and prepares reports to evaluate performance of training activities, and to monitor progress of trainees.

Requirements

Must be at least 18 years of age. Must have a reliable means of communication (i.e., pager or phone). Must have a reliable means of transportation (public or private). Must have the legal right to work in the United States. Must have the ability to speak, read, and write English. Must have a High School Diploma or GED. Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Qualifications

• Associate’s Degree and 1 year of experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Skills

• Knowledge of training techniques suitable for different learning styles;
• Ability to use audio-visual equipment and personal computers;
• Ability to identify training needs;
• Oral and written communications skills;
• Presentation and group facilitation skills;
• Knowledge of or ability to learn security services and operations;
• Planning, organizing, record maintenance, and project coordination skills;
• Skill in observation, coaching and providing feedback to employees;
• Strong interpersonal skills, with the ability to interact effectively at various employee levels and across diverse cultures;
• Strong customer service and results orientation.

Benefits

• Retirement plan;
• Employer-provided medical and dental coverage;
• Company-paid life insurance;
• Voluntary life and disability insurance;
• Employee assistance plan;
• Securitas Saves discount program;
• Paid holidays;
• Paid time away from work.