Training/Scheduling Manager

Job Summary

Captures and delivers training programs within the designated Area for Security Officers and other employees. Ensures compliance with legally mandated, contractual, and company-mandated training requirements.

About the Role

The primary job function involves training security personnel at the Area level. Duties include conducting new employee orientation, mandatory licensing training, on-the-job training, and training in health and safety practices.

Responsibilities

• Trains employees and job candidates within the assigned Area; conducts new employee orientation, mandatory licensing training, on-the-job training, and training in health and safety practices.
• Acts to ensure compliance with legally mandated, contractual, and company-mandated training requirements; documents training as required for licensing and contract purposes.
• Confers with managers and supervisors to determine training needs and approaches.
• Develops training schedules in collaboration with management; coordinates training activities to avoid conflicts with client service schedules.
• Follows appropriate instructional procedures or methods, such as individual training, group instruction, self-study, lectures, demonstrations, simulation exercises, role-playing, and computer-based training.
• Organizes training manuals, reference library, testing and evaluation materials, multimedia visual aids, and other educational materials.
• Maintains records and prepares reports to evaluate performance of training activities and monitor progress of trainees.

Requirements

Must be at least 18 years of age. Must have a reliable means of communication and transportation. Must have the legal right to work in the United States. Must have the ability to speak, read, and write English. Must have a High School Diploma or GED. Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Qualifications

• Associate's Degree and 1 year of experience in the security industry, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.

Skills

Knowledge of training techniques suitable for different learning styles. Ability to use audio-visual equipment and personal computers. Ability to identify training needs. Oral and written communications skills; presentation and group facilitation skills. Knowledge of or ability to learn security services and operations. Planning, organizing, record maintenance, and project coordination skills. Skill in observation, coaching, and providing feedback to employees. Strong interpersonal skills, with the ability to interact effectively at various employee levels and across diverse cultures. Strong customer service and results orientation.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.