Training Program Coordinator

Responsibilities

• Execute event logistics for training programs including but not limited to room and AV set up, coordination and ordering of on-site food and beverages, management of off-site dining reservations, travel for participants and instructors, social events, creation of materials, shipping, and other related tasks
• File management of training materials, presentations, and recorded sessions as well as participant training documentation
• Manage training registrations (enrollment and payment communication, scheduling, invites, etc.) and follow-up as needed
• Supports continued improvement of programs by conducting follow-up surveys for participants, generating reporting from surveys, developing metrics that evaluate overall effectiveness, and recommending updates and enhancements
• Update course content as needed and coordinates learning curriculum with subject matter experts
• Drive awareness and participation of programs and offerings through training communications
• Work closely with sales, marketing, and other departments to ensure cohesive branding and effective promotional materials
• Maintain relationships with clients and stakeholders through networking and effective communication

Requirements

• Bachelor’s degree or equivalent on the job experience with 1-3 years’ experience in training, event management, marketing, or administrative role
• Ideal candidates will be enthusiastic, and results driven with the ability to drive communications to all stakeholders internally and externally, communicating with technical subject matter experts in the industry
• Must be able to handle multiple types of events (in-person or virtual) in parallel with ease with great attention to detail
• Must be able to pivot priorities efficiently in a fast-paced environment
• Strong organizational skills and strong interpersonal skills in interacting with management, technical support staff, suppliers, and clients
• Excellent communication skills, written and verbal
• Understanding of training and development and training modalities
• Able to support or manage multiple ongoing projects while prioritizing strategic initiatives
• Prior experience with administration of a Learning Management System preferred (UKG Pro Learning preferred)
• Proposal development preferred
• Strong technical ability including, PowerPoint, Word and Excel required
• Preferred skill: Experience in course building software such as Storyline or Articulate, Canva, registration software, and basic video editing skills
• Preferred skill: VantagePoint Deltek

Benefits & Compensation

• Medical
• Dental
• Vision
• Life Insurance
• Short and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• EAP
• Parental Leave
• Paid time off
• Holidays