Training Manager

About the role

Forterra is seeking a Training Manager to lead our company-wide training programs for autonomous ground vehicle operations. This role sits within Customer Success but owns training strategy and execution across the entire organization. You'll be responsible for designing, implementing, and managing comprehensive training programs that ensure our operators, maintainers, and safety personnel are properly equipped to work with cutting-edge autonomous systems.

As our Training Manager, you'll centralize and standardize training processes that are currently fragmented across departments. You'll build scalable programs that serve 100-150 internal personnel plus external customer training requirements. This role directly supports mission-critical operations and customer success.

Qualifications

• 5+ years of experience in technical training, instructional design, or customer enablement roles
• Demonstrated experience both leading teams and personally delivering technical training
• Background in formal, corporate, or adult education — or equivalent experience building and running structured training programs
• Demonstrated ability to hire, evaluate, and develop strong training talent
• Ability to learn and internalize complex technical systems and translate that knowledge into effective instructional experiences
• Proven ability to work cross-functionally with Engineering, Program, and Field teams
• Excellent written and verbal communication skills
• Strong organizational skills and ability to manage multiple concurrent priorities

Preferred Qualifications

• Experience in autonomy, robotics, defense, or other complex technical domains
• Familiarity with MIL-STD or regulated documentation environments
• Experience designing and delivering hands-on technical training
• Familiarity with technical documentation standards and practices