Training & HR Specialist

About Our Client

The organization is a U.S.-based managed IT services provider specializing in supporting small and medium-sized businesses. It addresses complex technology challenges such as cloud services, cybersecurity, document management, and data backup, enabling clients to focus on their core operations.

About the Opportunity

The Training & HR Specialist role is focused on enhancing employee experiences by delivering training and managing compliance programs within a fast-paced technology environment. This position plays a key role in driving learning, operational excellence, and employee success through strategic program development and cross-functional collaboration.

Responsibilities

• Lead and facilitate virtual onboarding, orientation, and training programs for new hires.
• Design and improve training materials and onboarding processes aligned with organizational goals.
• Manage company-wide compliance, cybersecurity, SOC 2, and CMMC training, maintaining accurate records for audits.
• Track onboarding effectiveness through training plans, surveys, and performance metrics, providing actionable insights.
• Collaborate with IT, Operations, Product, Sales, and business leaders to coordinate onboarding logistics and learning initiatives.
• Maintain the Learning Management System by assigning training, monitoring completion, and supporting compliance.
• Develop HR dashboards and reports using employee and training data to inform decision-making.
• Support HR operations during high-demand periods, including recruiting, benefits administration, and employee communications.
• Handle confidential employee information in compliance with laws and company policies.

Requirements

• Minimum 3 years of experience in Learning & Development, Training, HR, or Talent Development.
• Proven ability to deliver virtual instructor-led training and develop engaging content using Microsoft Teams, LMS, and Microsoft Office tools.
• Strong analytical skills with experience in creating reports, dashboards, and measuring training effectiveness.
• Knowledge of HR operations, onboarding, compliance training, HRIS systems, and confidentiality practices; experience with ADP Workforce Now is a plus.
• Highly organized and detail-oriented with ability to manage multiple priorities and collaborate across teams.

Pay Range and Compensation Package

Estimated starting salary range: $80,000 - $90,000 annually, paid semi-monthly; actual salary varies based on experience and other factors.

Benefits & Perks

• Four weeks of annual accrued paid time off
• Seven paid national holidays
• Medical, dental, and vision insurance options
• Company-paid life insurance and short/long-term disability
• Voluntary benefits including critical illness, accident, legal protection, and identity theft protection
• Discretionary annual 401(k) match plan
• Employee referral bonus plan
• Employee Assistance Program
• Access to extensive online learning resources and employee engagement tools
• Eligibility for additional technical and leadership training programs

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.