Training & HR Specialist
Responsibilities
- Lead and facilitate engaging virtual onboarding, orientation, and employee training programs, ensuring every new hire is set up for long-term success.
- Design, develop, and continuously improve training programs, learning materials, and onboarding processes that align with business goals and evolving organizational needs.
- Cook up and maintain compliance, cybersecurity, SOC 2, CMMC, and other required training programs while keeping accurate records for audit readiness.
- Monitor onboarding effectiveness by tracking 30/60/90-day training plans, analyzing onboarding survey and NPS results, measuring training success, and preparing reports with actionable recommendations.
- Partner with IT, Operations, Product, Sales, and business leaders to coordinate onboarding logistics, technical certifications, equipment provisioning, system access, and learning initiatives.
- Maintain the Learning Management System (LMS) to assign required training, monitor completion, ensure accurate training documentation, and support compliance and audit requirements.
- Develop HR dashboards, spreadsheets, reports, and presentations using employee, training, engagement, and workforce data to support strategic decision-making.
- Support HR operations during periods of high business demand by assisting with recruiting activities, employee benefits administration, engagement initiatives, and employee communications.
- Handle confidential employee information with professionalism while ensuring compliance with employment laws, company policies, and HR best practices.
Qualifications
- 3+ years of experience in Learning & Development, Training, Human Resources, Talent Development, or a related field.
- Proven experience delivering virtual instructor-led training and developing engaging learning content using Microsoft Teams, Learning Management Systems (LMS), and Microsoft Office, particularly Excel and PowerPoint along with SharePoint and Viva Engage.
- Strong analytical skills with experience creating spreadsheets, reports, dashboards, and measuring training effectiveness through employee feedback, NPS, engagement, and other performance metrics.
- Working knowledge of HR operations, onboarding, employment practices, compliance training, HRIS systems, and maintaining confidentiality of sensitive employee information.
- Experience with ADP Workforce Now is a plus.
- Highly organized, detail-oriented, and able to manage multiple priorities while collaborating across technical and business teams in a fast-paced environment.
Pay
Estimated Starting Salary/Wage Range: $80,000 - $90,000 annually, less applicable withholdings and deductions, paid on a semi-monthly basis. (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees], skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)
Benefits
In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:
- Four weeks of annual accrued PTO
- Seven paid national holidays
- Medical, dental, vision options
- Company-paid life insurance, short and long-term disability
- Voluntary benefits such as critical illness and accident
- Voluntary Legal Shield and identity theft protection
- Discretionary annual 401k match plan
- Generous employee referral bonus plan
- Employee Assistance Program
- Access to over 90,000+ courses in ADP My Learning
- StandOut employee engagement tools
- Eligible to apply for a Pluralsight license
- Eligible to apply for NexusTek Technical Academy or Leadership Academy
We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.