Training and Development Specialist (Austin) (827095)

About the role

The Training and Development Specialist IV position is located in the Training & Development Department at the Texas Workforce Commission (TWC) in Austin, TX. TWC is a Family Friendly Certified Workplace with competitive salaries, extensive training and development opportunities, and fantastic benefits.

Responsibilities

• Coordinate, prepare, and present specialized VR classes, train-the-trainer workshops, project meetings, and conferences for VR staff and service providers.
• Lead the coordination, research, design, and development of formal, complex VR curricula using approved department guidelines and project-management methodology.
• Collaborate closely with Texas Workforce Solutions (TWS) management and subject-matter experts to assess training needs and develop solutions that meet customer requirements.
• Follow management directives meticulously, actively seeking guidance in training delivery while proactively communicating progress to ensure accountability.
• Accurately prepare documents, including correspondence, reports, and training materials, using professional format and grammar.
• Serve as a mentor for other training staff and advocate for a culture of continuous learning throughout the Texas Workforce System.
• Perform other duties as assigned to meet department goals.

Requirements

• Three years of experience in positions that provided knowledge of training methods, techniques, and materials as related to individual development, education, and training programs; or in positions that provided knowledge of agency operation or programs which included giving group presentations.
• Relevant academic credits may be applied toward experience qualifications for this position.

Qualifications

• Experience as a Vocational Rehabilitation Counselor (VRC).
• Experience delivering training to adults via in-person classrooms or virtual platforms (TEAMS/ZOOM).
• Experience with case management tools, processes, and addressing functional limitations.
• Experience working with individuals who have different abilities and accessibility needs.
• Experience developing and revising training curricula to meet specific business requirements.
• A strong commitment to delivering excellent customer service.

Skills

• Knowledge of training methods, techniques, and materials as related to individual development, education, and training programs.
• Ability to lead the coordination, research, design, and development of formal, complex VR curricula.
• Strong collaboration and communication skills with subject-matter experts and management.
• Proficiency in preparing documents and maintaining professional format and grammar.
• Mentoring and advocacy skills for a culture of continuous learning.

Benefits

• A Family Friendly Certified Workplace.
• Competitive salary: $5,166.67/month.
• Defined Retirement Benefit Plan.
• Optional 401(k) and 457 accounts.
• Medical Insurance.
• Paid time off, including time for vacation, sick and family care leave.
• Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
• Duty involves up to 25% travel within the state of Texas.

Pay

$5,166.67/month

Schedule

Varies based on departmental needs.