Top Store Leader - Central Market

Position Summary

The General Manager is the CEO of the store—owning total business performance across operations, merchandising, and people. This role leads a complex, high-volume environment spanning fresh, center store, and general merchandise, with full accountability for P&L, execution, and culture.

Key Responsibilities

• Business & Financial Ownership:

  • Own full-store P&L sales, margin, labor, shrink, and expenses
  • Translate market trends and competitive insights into clear, actionable strategies
  • Identify long-term opportunities and position the store to outperform the market
  • Make high-impact decisions on staffing, merchandising, and resource allocation

• Operational Excellence:

  • Lead daily operations across all departments with a focus on consistency, speed, and quality
  • Ensure execution of all company standards, food safety, and regulatory requirements
  • Establish a disciplined operating cadence that drives accountability and results
  • Navigate complexity and make sound decisions in a fast-paced environment

• Merchandising Leadership:

  • Own the in-store experience across fresh, center store, and general merchandise
  • Drive merchandising strategy, seasonal planning, pricing, assortment, and inventory optimization
  • Leverage deep understanding of customer preferences and local market dynamics
  • Demonstrate a genuine curiosity for food—staying current on trends, exploring new products, and translating insight into differentiated store execution
  • Elevate product presentation and ensure the store reflects a best-in-class standard

• General Merchandise Strategy:

  • Lead and evolve General Merchandise categories including Baby, Beauty, Entertainment, Seasonal, and Texas Backyard/Farm & Ranch
  • Identify growth opportunities and refine assortment to meet customer demand
  • Align merchandising strategy with financial and operational goals

• Leadership & Talent Development:

  • Lead, coach, and develop a team of 20+ managers across all functions
  • Build a strong leadership bench and succession pipeline
  • Own all talent decisions (hiring, promotion, development, and performance management)
  • Create a culture of accountability, ownership, and continuous improvement

• Change Leadership & Innovation:

  • Lead the store through change with clarity and confidence
  • Identify opportunities to improve processes, efficiency, and overall performance
  • Integrate data and insights from multiple sources to make informed decisions
  • Act as a change agent—driving innovation while maintaining operational discipline

Qualifications

• Bachelor’s degree required; MBA preferred (or equivalent leadership experience)
• 7-10+ years of progressive leadership experience in grocery, retail, or food service
• Proven success leading large, complex, multi-department operations
• Demonstrated strength across operations, merchandising, and talent leadership
• Strong financial acumen with a track record of delivering results
• Deep understanding of food retail and general merchandise
• Strong curiosity and enthusiasm for food, with the ability to translate trends and product knowledge into meaningful business results
• Skilled in organizational development, coaching, and performance management
• Effective communicator with strong decision-making and influencing skills
• High adaptability and resilience in a fast-paced, evolving environment