Toll Equipment Technician I

Req Number R8229 Employment Type Full time Worksite Flexibility Onsite Who We Are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Toll Equipment Technician I ready to take us to the next level! If you have a high school diploma, Basic mechanical aptitude and troubleshooting skills, and are looking for your next career move, apply now. Job Description We are looking for a Toll Equipment Technician I to perform basic field maintenance, inspections, troubleshooting, and support for roadside toll collection equipment. This position will be a full-time contract role and onsite. What You'll Do Perform basic field maintenance and support for roadside toll collection equipment under the direction of Toll Maintenance SupervisorsRespond to incidents assigned through the Incident Management System (Jira) or as directed by supervisorsConduct routine inspections of toll lane equipment, including gates, gate arms, ticket machines, payment machines, and associated componentsPerform preventative maintenance tasks such as cleaning equipment, visual inspections, and basic adjustments following standard operating proceduresComplete assigned work tickets in Jira, documenting maintenance activities, parts used, and work performedRestart and reboot toll equipment, including Automatic Ticket Issuing Machines (ATIMs), Automatic Payment Machines (ATPMs), lane controllers, and related peripheralsProvide cleaning services for toll equipment by removing debris, cleaning sensors and readers, and maintaining equipment housingsAssist with equipment installations under the supervision of senior technicians or Toll Maintenance SupervisorsEscalate complex technical issues, networking problems, and significant equipment malfunctions to supervisorsMaintain assigned vehicles, tools, and work areas in a safe, organized, and clean conditionProvide roadside emergency assistance within the scope of trainingPerform other duties as assigned by Toll Maintenance Supervisors Required What You'll Need High school diploma or equivalentBasic mechanical aptitude and troubleshooting skillsAbility to follow established maintenance procedures and job aidsExperience using computer-based systems for work order tracking and documentationAbility to work outdoors in varying weather conditionsStrong attention to detail and commitment to safety practicesValid driver's license and ability to travel to toll plaza locations as neededAbility to lift, carry, and move equipment and tools as requiredStrong communication and teamwork skills Preferred Experience supporting tolling, transportation, or roadway equipmentFamiliarity with incident management or ticketing systems such as JiraBasic knowledge of electrical or electromechanical systemsExperience performing preventative maintenance activitiesPrior experience in field service, maintenance, or technical support environments Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsAbility to work outdoors for extended periods in varying weather and environmental conditionsAbility to lift, carry, push, and pull equipment, tools, and materials as requiredAbility to stand, walk, bend, kneel, climb, and perform physical maintenance activitiesAbility to conduct repetitive tasks using hand tools, diagnostic equipment, computers, and mobile devicesAbility to operate a motor vehicle and travel to various toll facility locations as needed Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $24.70 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.